POS Sales/Sales Teams

Vertical Edge, a leading North American Business Process Outsourcing (BPO) provider specializing in Customer Experience (CX), is seeking motivated individuals to join its POS Sales Team in Karachi. The company focuses on delivering tailored solutions that enhance customer loyalty and operational efficiency through omni-channel services, high First Call Resolution (FCR), and strong Quality Assurance (QA). This full-time, on-site position involves working night shifts and offers an opportunity to contribute to transforming customer relationships while supporting business growth.

Key Responsibilities
- Actively engage with prospective clients to understand their needs and present Point of Sale (POS) solutions effectively.
- Reach out to leads via calls, providing detailed product information and addressing customer inquiries promptly.
- Build and maintain strong client relationships to ensure customer satisfaction and achieve sales targets.
- Maintain accurate records of all client interactions and sales activities.
- Collaborate with team members and participate in strategic discussions to improve sales approaches and outcomes.
- Work efficiently during night shifts, adapting to a fast-paced environment while meeting individual and team goals.

Required Qualifications
- Proven sales and negotiation skills to communicate product benefits clearly and close deals successfully.
- Strong customer service abilities with a focus on delivering personalized and timely solutions.
- Excellent interpersonal and communication skills to establish and nurture client relationships.
- Proficiency in English to ensure clear and effective communication during night shifts.
- Ability to work independently, manage time effectively, and consistently meet sales targets.
- Minimum education requirement of a high school diploma or equivalent.

Preferred Qualifications and Benefits
- Experience working with POS systems and a solid understanding of sales processes is preferred.
- A bachelor’s degree in Business Administration or a related field is considered an advantage.
- Previous experience in sales or within the BPO industry is beneficial but not mandatory.

Joining Vertical Edge means becoming part of a dynamic team dedicated to delivering exceptional customer experiences and driving business success. The role offers a chance to develop valuable sales skills while contributing to a company that prioritizes operational excellence and long-term client partnerships.