Procurement Specialist

Zones is a leading global IT solutions provider with over 35 years of experience, specializing in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, Zones leverages strong partnerships with industry leaders such as Microsoft, Apple, Cisco, Lenovo, and Adobe to deliver innovative end-to-end IT solutions. As a Minority Business Enterprise (MBE), Zones is committed to building digital infrastructures that transform how businesses operate, ensuring clients receive reliable and efficient service.

Key Responsibilities:
- Manage the full procurement cycle, including purchase order generation, invoicing, and receipt of goods, ensuring alignment with client requirements.
- Maintain order placement and estimated time of arrival (ETA) management within defined service level agreements (SLAs).
- Prioritize sourcing routes to optimize vendor inventory replenishment (VIR), supplier rebates, and compliance with export processes across the EMEA region.
- Leverage supplier relationships to facilitate deal registration, bid management, and streamline downstream procurement activities.
- Execute purchase orders that meet predetermined cost, quantity, and delivery targets.
- Collaborate effectively with internal departments to deliver exceptional service.
- Aim to keep orders without an ETA after 48 hours below 5%, resolving delays promptly with the sourcing team.
- Act as a liaison between suppliers and internal teams to support purchasing for new projects and initiatives.
- Ensure daily updates of all open purchase orders for Zones EMEA entities by 11 AM to support Go Zone and My Zone platforms.
- Generate regular reports (daily, weekly, monthly) in partnership with Finance and Sales to identify process improvements.
- Maintain a strong understanding of market routes, accreditation, and VAT compliance, communicating these factors to sales teams.
- Demonstrate experience working with both large global distributors and smaller OEMs.

Required Qualifications:
- Bachelor’s or Master’s degree, preferably in Supply Chain Management.
- 3-4 years of experience in procurement, operations, or supply chain functions, ideally within an offshore or outsourced model in the reseller hardware/software industry.
- Strong time and task management skills to consistently meet SLAs.
- General knowledge of IT products and terminology.
- Proven vendor engagement and coordination abilities.
- Excellent communication skills and commitment to business excellence.
- Hands-on experience with ERP systems, particularly Microsoft Dynamics 365 and its Customer Engagement (CE) modules.
- Awareness of current technology trends impacting procurement and supply chain.

Preferred Qualifications and Benefits:
- Certifications in supply chain management are advantageous.
- Zones offers a comprehensive benefits package including life insurance, optional health insurance, EOBI, and a voluntary pension scheme.
- Additional employee perks include complimentary meals and access to an on-site gym.
- The company fosters an inclusive and diverse workplace, committed to equal opportunity employment without discrimination based on race, gender, religion, disability, or other protected statuses.
- Work hours for this position are from 1:00 PM to 9:30 PM Pakistan Standard Time.

Zones provides a dynamic and collaborative environment for professionals passionate about innovation in IT, sales, engineering, and operations, supporting career growth while delivering exceptional service to clients worldwide.