We are looking for a Product Analyst to take full ownership of the performance of a student subscription product. In this role, you will analyze user behavior from the initial visit through subscription and ongoing usage. Your insights will help identify patterns in sign-ups, cancellations, and retention rates. Working closely with product, marketing, and development teams, you will translate data into actionable recommendations that drive growth and enhance the user experience.
Key Responsibilities
- Analyze the journey of students discovering the product, completing sign-up, and starting to use it.
- Investigate reasons behind student cancellations and determine if users engaged with the product before leaving.
- Identify distinguishing characteristics between students who remain subscribed and those who churn.
- Compare user behavior and retention based on acquisition channels and levels of product usage.
- Synthesize insights into prioritized recommendations for product and marketing teams.
- Prepare and present clear, concise reports to support informed decision-making across departments.
Required Qualifications
- Bachelor’s degree in Business, Marketing, IT, Computer Science, Data Analytics, or a related field.
- Strong analytical and problem-solving skills.
- Experience building funnels, cohorts, and retention analyses using product and membership data.
- Proficiency with Excel or Google Sheets and ability to write queries or conduct independent data analysis.
- Excellent written communication skills tailored to product and growth stakeholders.
- High attention to detail with consistent application of metric definitions.
- Ability to collaborate effectively with cross-functional teams including product, marketing, and development.
- 0 to 6 months of relevant experience; fresh graduates with a strong interest in product analysis and digital growth are encouraged to apply.
Preferred Qualifications and Benefits
- Basic familiarity with analytics tools, AI technologies, or digital products is a plus.
- Opportunities for career growth within a dynamic and supportive environment.
- Access to advanced marketing tools and AI technologies to enhance your work.
- Performance-based recognition and rewards to motivate and celebrate achievements.
- A collaborative, growth-oriented workplace culture that encourages hands-on learning.
- Chance to contribute directly to meaningful product improvements and digital growth initiatives.
Working Hours
Standard working hours are from 9:00 AM to 6:00 PM.
We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, or genetics. This policy applies to all aspects of employment including recruitment, hiring, placement, promotion, termination, compensation, and training.