Posted Sep 23, 2026 52 views
We are seeking a motivated Campaign & Product Operations Associate to join our team in a hybrid role based in Lahore. This position offers the opportunity to work closely with the COO, managing client campaigns from initiation through to completion. You will be responsible for scoping and communicating product changes, writing clear specifications for the development team, and engaging directly with community members. This role requires strong organizational skills, the ability to manage multiple campaigns simultaneously, and excellent written and spoken English for effective communication. It is a fast-paced environment where you will receive ongoing training and support but must be ready to contribute value from day one.
Key Responsibilities:
- Own campaigns end-to-end, overseeing all aspects from planning to execution and ensuring timely completion.
- Identify and scope necessary product changes to support campaigns, and produce clear, actionable specifications for development and design teams.
- Communicate professionally and clearly with community members ("Sozies") as needed, maintaining brand voice.
- Apply critical and creative thinking to resolve campaign-specific challenges and enhance member engagement.
- Maintain accurate operational records, documentation, and deliver weekly reports.
- Anticipate potential bottlenecks, escalate issues to management when necessary, and prioritize tasks to balance business objectives with community constraints without compromising quality.
- Collaborate cross-functionally with development, account management, and operations teams to ensure campaigns remain aligned and unblocked.
- Proactively communicate campaign status, risks, and updates to relevant stakeholders.
Required Qualifications:
- Minimum of 1 year of operational experience, preferably within a technology company.
- Proficiency in Jira, Slack, Claude, and Google Workspace, which are essential daily tools.
- Strong skills in Google Sheets, including the use of formulas, pivot tables, and data analysis to derive insights beyond basic tracking.
- Excellent analytical and quantitative abilities, comfortable using data to support recommendations and decision-making.
- Strong logical reasoning skills for problem-solving and process improvement.
- Fluent written and spoken English, capable of clear communication with community members and precise specification writing.
- Ability to write structured requirements or specifications that developers can implement with minimal clarification.
- Adaptable mindset with a positive, can-do attitude, comfortable working in a dynamic environment with shifting priorities.
Preferred Qualifications and Benefits:
- Bachelor’s degree in Marketing, Business, Computer Science, or a related field is preferred but not mandatory.
- Exceptional organizational skills and attention to detail to manage multiple live campaigns effectively.
- Strong written and verbal communication skills, with sound judgment to determine when to escalate issues versus handling independently.
- Familiarity with software development workflows is a plus, though coding experience is not required.
- Eagerness to learn quickly and grow within the company, with opportunities for increased responsibility and career advancement.
Job Details:
- Working Days: Monday to Friday
- Working Hours: 10 AM to 7 PM
- Location: Model Town, Lahore
- Job Mode: Hybrid
This role offers a unique chance to be part of a leading on-demand consumer-generated content platform serving major retailers like Walmart and Target. Join us to contribute to innovative campaigns while developing your skills in a collaborative, fast-growing environment.
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