Product Owner - KYC. NEO - MBP

The Product Owner will take full ownership of the KYC product domain, focusing on digital onboarding and lifecycle management across the NEO and NEOBIZ platforms. This role involves defining a clear product vision, managing the product backlog, and delivering scalable KYC solutions that encompass onboarding, identity verification, regulatory compliance, and customer profile management. The position requires close collaboration with cross-functional teams to ensure the product meets business goals while providing a seamless experience for both individual and business banking customers.

Key Responsibilities

- Own and manage the end-to-end KYC product domain, ensuring alignment with business objectives and regulatory requirements.
- Define and communicate the product vision and roadmap for KYC capabilities within digital onboarding and lifecycle management.
- Manage the product backlog, prioritize features, and drive delivery of scalable solutions that enhance onboarding, identity verification, and customer profile management.
- Take accountability for the business performance and economics of the KYC domain, including improving onboarding conversion rates and account activation.
- Optimize customer acquisition and verification costs by managing vendor relationships, commercials, and product investments.
- Ensure that all KYC processes comply with regulatory standards and risk management policies.
- Collaborate with technology teams to align product development with the overall technology architecture.
- Deliver seamless and efficient customer journeys for both individual and business banking segments, balancing user experience with compliance needs.
- Monitor key performance indicators and use data-driven insights to continuously improve product effectiveness and business value.

Required Qualifications

- Proven experience in product ownership or management within the financial services sector, particularly in KYC, onboarding, or compliance domains.
- Strong understanding of regulatory requirements related to KYC, AML, and customer due diligence.
- Demonstrated ability to define product vision, manage backlogs, and deliver complex digital products.
- Experience working with cross-functional teams including technology, compliance, risk, and business stakeholders.
- Solid analytical skills with the ability to interpret data and make informed decisions to optimize product performance.
- Excellent communication and stakeholder management skills to align diverse teams toward common goals.
- Familiarity with vendor management and commercial negotiations related to product investments.

Preferred Qualifications and Benefits

- Experience with digital banking platforms such as NEO and NEOBIZ or similar ecosystems.
- Background in managing products that serve both individual and business banking customers.
- Knowledge of emerging technologies and trends in identity verification and digital onboarding.
- Opportunity to lead a critical product domain with significant impact on customer acquisition and regulatory compliance.
- Collaborative work environment with a focus on innovation and continuous improvement.

This role offers the chance to shape the future of digital onboarding and KYC processes, driving business growth while ensuring compliance and risk standards are upheld.