Product Specialist- Surface Porosity

Anton Paar is a global leader in the development, production, and distribution of highly accurate laboratory instruments and process measuring systems, specializing in density, concentration, CO2 measurement, and rheometry. At Anton Paar India, the entire distribution process is managed, including sales, service, customer and application support, and logistics. The company is dedicated to delivering custom-tailored automation and robotic solutions that address the evolving needs of its customers.

Key Responsibilities
Provide technical consultation and application expertise to support the sales team and customers during the pre-sales phase. Conduct product demonstrations, application feasibility tests, and sample analyses to validate instrument performance and assist customers in making informed purchasing decisions. Prepare technical proposals, quotations, and application-based documentation to strengthen sales efforts. Participate in customer visits, seminars, and product presentations to effectively communicate product value propositions.

Collaborate with regional sales teams to identify new business opportunities and expand the customer base. Track and manage sales funnel activities for assigned product lines. Develop and deliver product training sessions to sales colleagues, enhancing their technical knowledge and sales capabilities. Provide inputs for marketing campaigns, brochures, and trade show materials.

Deliver installation and application training to new customers to ensure a smooth onboarding experience. Offer ongoing technical support and guidance for method development, troubleshooting, and instrument optimization. Collect and analyze customer feedback to drive continuous product and service improvements. Work closely with the service team to resolve complex technical issues and maintain high customer satisfaction.

Conduct competitive benchmarking and stay informed about technological advancements in the industry. Contribute to the creation of application notes, case studies, and best practice documents. Support new product launches by preparing demonstrations and engaging customers effectively.

Required Qualifications
A Ph.D., Master’s, or Bachelor’s degree in Chemistry, Physics, Material Science, Chemical Engineering, Biotechnology, or related fields is required. Candidates should have between 2 to 6 years of experience in scientific instrumentation, analytical measurements, technical sales, or application support. Hands-on experience with analytical instruments and a strong understanding of measurement principles, data analysis, and scientific method validation are essential.

Excellent presentation and communication skills are necessary to explain complex technical concepts to diverse audiences. Proven ability to collaborate cross-functionally with sales, service, and marketing teams is important. The ideal candidate will be proactive, organized, customer-oriented, and possess strong problem-solving skills. Willingness to travel for customer visits, demonstrations, and training sessions is expected.

Preferred Qualifications and Benefits
A minimum of 5 years’ experience in instrument sales is highly desirable. Strong written and verbal communication skills, along with excellent interpersonal, problem-solving, presentation, and organizational abilities, are preferred. The ability to work independently with a high degree of responsibility and a strong commitment to customer satisfaction is valued. Candidates should be willing to travel extensively across India.

This position offers the opportunity to work with cutting-edge scientific instruments in a dynamic environment, contributing to both technical and commercial success. The expected start date for this role is January 1, 2027. Candidates seeking to advance their careers with Anton Paar are encouraged to apply.