Product Specialist- Surface Porosity

Anton Paar is a global leader in the development, production, and distribution of highly accurate laboratory instruments and process measuring systems. Specializing in density, concentration, CO2 measurement, and rheometry, the company also offers custom automation and robotic solutions. In India, Anton Paar manages the entire distribution process, including sales, service, customer and application support, and logistics.

Key Responsibilities:
- Provide technical consultation and application expertise to support the sales team and customers during the pre-sales phase.
- Conduct product demonstrations, application feasibility tests, and sample analyses to validate instrument performance and assist in purchasing decisions.
- Prepare detailed technical proposals, quotations, and application-based documentation to enhance sales efforts.
- Participate in customer visits, seminars, and product presentations to effectively communicate product value.
- Collaborate with regional sales teams to identify new business opportunities and expand the customer base.
- Track and manage sales funnel activities for assigned product lines to ensure consistent progress.
- Develop and deliver product training sessions for sales colleagues to improve their technical knowledge and selling skills.
- Contribute to marketing initiatives by providing inputs for campaigns, brochures, and trade show content.
- Deliver installation and application training to new customers, ensuring smooth onboarding and product adoption.
- Offer ongoing technical support for method development, troubleshooting, and instrument optimization.
- Collect and analyze customer feedback to drive continuous product and service improvements.
- Work closely with the service team to resolve complex technical issues and maintain high customer satisfaction.
- Conduct competitive benchmarking and stay updated on industry technological advancements.
- Assist in creating application notes, case studies, and best practice documents.
- Support new product launches by preparing demonstrations and engaging customers effectively.

Required Qualifications:
- Ph.D., Master’s, or Bachelor’s degree in Chemistry, Physics, Material Science, Chemical Engineering, Biotechnology, or related fields.
- Between 2 to 6 years of experience in scientific instrumentation, analytical measurements, technical sales, or application support.
- Hands-on experience with analytical instruments and a strong understanding of measurement principles, data analysis, and scientific method validation.
- Excellent presentation and communication skills, capable of explaining complex technical concepts to diverse audiences.
- Proven ability to collaborate across sales, service, and marketing teams.
- Proactive, organized, and customer-focused with strong problem-solving skills.
- Willingness to travel for customer visits, demonstrations, and training sessions.

Preferred Qualifications and Benefits:
- A minimum of 5 years’ experience specifically in instrument sales is highly valued.
- Strong interpersonal, problem-solving, presentation, and organizational skills are essential.
- Ability to work independently with a high degree of responsibility.
- Commitment to delivering exceptional customer satisfaction.
- Willingness to travel extensively throughout India to support business needs.

The expected start date for this position is January 1, 2027. Candidates interested in joining a world-class company at the forefront of laboratory instrumentation and measurement technology are encouraged to apply.