Program Design Management Associate - TJ / 1917328

Punjab Skills Development Fund is seeking a Program Design Management Associate to join their team in Lahore. The ideal candidate will have at least one year of experience and strong expertise in program design, processes, and policies. This role focuses on supporting effective program execution by coordinating applications, managing data efficiently, tracking complaints, and ensuring timely resolution in line with operational guidelines. The associate will play a vital role in enhancing the overall applicant experience by maintaining accuracy, consistency, and transparency throughout the application and complaint resolution processes.

The Management Associate will collaborate closely with various stakeholders, including training providers and implementation partners, to assess needs and incorporate feedback for continuous program improvement. Candidates with prior internship or work experience in the public sector are preferred, as this background helps in understanding governance and implementation environments. This position requires a detail-oriented professional capable of managing multiple program elements simultaneously, without direct team management responsibilities. The role also involves supporting program policy adherence and refining processes to optimize operations aligned with the Fund’s mission and goals.

Key Responsibilities

- Coordinate with key stakeholders, including training providers and implementation partners, to support effective program execution.
- Assist in refining and improving program processes, policies, operational guidelines, and service delivery mechanisms based on stakeholder feedback and implementation learnings.
- Support the preparation of concept notes, presentations, meeting minutes, reports, briefs, and other program-related documentation.
- Develop Terms of Reference (TORs) and assist the Assistant Manager (AM) Program Design with new initiatives and outsourcing tasks to third parties.
- Liaise with internal and external partners regarding research and development and other segment analyses.
- Assist the AM Program Design with any other activities, duties, and responsibilities assigned from time to time.

Required Qualifications

- Minimum of one year of relevant experience in program design, processes, and policies.
- Strong knowledge of program execution and management principles.
- Proven ability to coordinate multiple tasks efficiently and maintain high standards of accuracy and transparency.
- Excellent communication and documentation skills.
- Detail-oriented with the ability to work independently and manage priorities effectively.

Preferred Qualifications and Benefits

- Prior internship or work experience in the public sector is highly preferred to ensure familiarity with governance and implementation frameworks.
- Experience working with multiple stakeholders and managing program-related documentation.
- Opportunity to contribute to impactful skill development initiatives aligned with Punjab Skills Development Fund’s mission.

This position offers a chance to be part of a dynamic organization committed to enhancing skill development programs through effective design and management. The role is ideal for professionals looking to grow their expertise in program design within a collaborative and mission-driven environment.