Program Officer

The Programme Officer will play a central role in implementing Al-Mustafa Welfare Trust’s one-to-one programme across Pakistan. Based at the Lahore Head Office with regular field travel, this full-time position involves managing the end-to-end delivery of the project in close coordination with AMWT UK and various field offices. The role demands a high level of integrity, attention to detail, and a strong understanding of humanitarian action and donor accountability. The Programme Officer will ensure timely disbursement of funds, maintain accurate beneficiary records, and implement activities in line with safeguarding protocols.

Key Responsibilities

Project Delivery and Networking:
Develop and execute project plans in alignment with donor requirements and organizational goals. Maintain effective communication and coordination with the field team, Head Office, and international partners, including AMWT UK. Facilitate the timely flow of project information, reports, and updates to all stakeholders.

Project Management and Financial Oversight:
Work closely with the Finance Department to ensure the timely disbursement of project funds and maintain comprehensive financial documentation. Monitor project deliverables, timelines, and budgets, identifying any risks or deviations for immediate resolution. Manage all project documentation, including agreements, reports, and beneficiary data.

Beneficiary and Stakeholder Engagement:
Conduct regular field visits to verify project activities, collect beneficiary data, and monitor progress against targets. Build and sustain productive relationships with community stakeholders, partners, and beneficiaries. Ensure beneficiary profiles and project impact data are accurately collected and updated.

Compliance and Safeguarding:
Ensure all project activities comply with organizational policies, donor guidelines, and safeguarding frameworks. Identify and report any risks or compliance issues through official channels. Maintain confidentiality and uphold ethical standards when handling sensitive information.

Monitoring, Evaluation, and Reporting:
Carry out regular monitoring visits to assess project quality, gather beneficiary feedback, and identify challenges on the ground. Support the preparation of donor reports, proposal updates, and impact assessments. Conduct baseline surveys, analyze data, and contribute to case studies, success stories, and other communication materials for donors and stakeholders.

Required Qualifications

A Master’s degree in Social Work, Development Studies, Gender Studies, Public Relations, or related fields is essential. Candidates should have 3 to 5 years of relevant experience managing emergency response, humanitarian action, and international donor-funded projects. Strong familiarity with safeguarding policies, PSHEA training, project protection principles, and donor reporting protocols is required. Experience working with charity-based organizations, particularly UK-based charities, will be considered an asset.

Preferred Qualifications and Additional Requirements

Willingness to travel regularly to project field sites is necessary. Fluency in English and Urdu is required, while knowledge of Sindhi, Punjabi, or Pashto is advantageous. Proficiency in MS Excel, Google Drive, Power BI, and WhatsApp for business communication is expected. A personal commitment to the mission and values of Al-Mustafa Welfare Trust—compassion, integrity, and service—is essential.

This position offers an opportunity to contribute meaningfully to humanitarian efforts while working within a dynamic and supportive team environment.