Program Officer

The International Rescue Committee (IRC) is a global humanitarian organization dedicated to responding to some of the world’s most severe crises. Established in 1933, the IRC operates in over 40 countries and 29 U.S. cities, providing vital support to communities affected by conflict and disaster. The organization focuses on restoring health, safety, education, economic wellbeing, and empowerment to those in need. IRC employees play a crucial role in delivering sustainable impact by helping individuals regain control of their futures and rebuild their communities. If you are a solutions-oriented and passionate professional seeking to make a meaningful difference worldwide, this opportunity offers a chance to contribute to lasting change.

Key Responsibilities

Program Reporting:
- Develop comprehensive program reports for Khyber Pakhtunkhwa (KP) by gathering inputs from project teams and field staff.
- Review reports for accuracy, completeness, and quality, ensuring necessary corrections are made.
- Submit reports promptly to the country office, technical coordinators, and project managers.
- Conduct field and outreach visits to collect relevant program data for reporting purposes.
- Identify and document best practices, success stories, and case studies to highlight program achievements.
- Maintain updated program trackers, records, and reporting calendars to ensure organized documentation.

Support to the Program Coordinator:
- Assist with daily reporting tasks, including preparing updates, briefs, and presentations.
- Take minutes and notes during meetings such as PSMT sessions, and follow up on action items.
- Facilitate internal communication between the Program Coordinator, provincial teams, department heads, and the country office.
- Organize and maintain records, agreements, and correspondence related to provincial operations.
- Schedule meetings and visits for the Program Coordinator and support subsequent follow-up activities.

Support to the Provincial MEAL Team:
- Aid the provincial Monitoring, Evaluation, Accountability, and Learning (MEAL) team in data collection, including field-level activities.
- Participate in monitoring visits and assist in preparing monitoring reports.
- Follow up on corrective actions and communicate monitoring findings to project teams.

Coordination:
- Collaborate with provincial finance, IT, HR department heads, PSMT members, project managers, technical managers, and the provincial monitoring team.
- Coordinate with country office project leads, technical coordinators, program officers, and the Grants unit.

Position Reports to: Program Coordinator
Supervisory Responsibilities: None

Required Qualifications

Education:
- Bachelor’s degree required; Master’s degree preferred in social sciences, project or business management, development studies, or related fields.

Work Experience:
- Minimum of 3 years’ experience in development or humanitarian programs, with a focus on program reporting and documentation.
- Experience working with INGOs or UN agencies in Pakistan is preferred.

Skills and Proficiencies:
- Strong report writing and documentation skills, including meeting minutes and notes.
- Excellent written and verbal communication abilities.
- Proficient in IT platforms such as Microsoft Teams, Google Forms, Google Meet, and MS Office applications including Excel, PowerPoint, and Outlook.
- Ability to collect, organize, analyze, and clearly present program data.
- Comfortable conducting field visits and engaging respectfully with communities and partners.
- Demonstrated capability to manage competing priorities with initiative and effective problem-solving.
- Highly organized with keen attention to detail.
- Able to perform efficiently in fast-paced, dynamic environments.
- Reliable, supportive, and maintains confidentiality.
- Self-motivated and capable of working independently with minimal supervision.
- Flexible and composed under pressure and changing circumstances.

Languages:
- Fluency in Urdu and English is required.
- Proficiency in Pashto or other local languages of KP is desirable.

Professional Standards:
All IRC employees are expected to uphold the organization’s core values of Integrity, Service, Equality, and Accountability, as outlined in the IRC Way - Standards for Professional Conduct. The IRC enforces strict policies on safeguarding, conflicts of interest, fiscal integrity, and protection from retaliation. The organization is committed to creating a safe environment and taking necessary actions to address any harm, fostering teams that encourage critical reflection, power sharing, and objectivity to deliver the highest quality services to clients.