The Project Coordinator will play a vital role in supporting the planning, coordination, and successful delivery of IT infrastructure projects. These projects include data center builds, structured cabling, network and wireless deployments, as well as AV and physical security installations such as CCTV, access control systems, and time clock solutions. The coordinator will work closely with Project Managers, technical teams, and customers to ensure projects meet timelines, requirements, and quality standards. Key duties include scheduling, progress monitoring, documentation management, and facilitating clear communication among all stakeholders.
Key Responsibilities
Project Coordination & Delivery Support: Assist Project Managers in developing project plans, schedules, milestones, and delivery timelines. Coordinate activities from project kickoff through to completion and handover. Maintain accurate documentation and status reports for multiple concurrent projects.
Site Surveys & Progress Monitoring: Organize site surveys, manage access arrangements, and verify site readiness. Gather survey data, technical requirements, and site information to aid project planning. Monitor project progress, identify delays or issues, and escalate risks or scope changes to the Project Manager promptly.
Resource & Team Coordination: Schedule and coordinate technician assignments and resource availability across various projects. Communicate work instructions, site requirements, and timelines to field technicians and installation teams. Liaise with suppliers and subcontractors to manage equipment, materials, logistics, and delivery schedules.
Customer & Stakeholder Communication: Facilitate communication between customers, Project Managers, technical teams, and field personnel. Arrange meetings, provide progress updates, and follow up on outstanding deliverables. Support customer queries, project handovers, and sign-off documentation.
Quality, Reporting & Commercial Support: Maintain project trackers, progress reports, meeting notes, risk logs, and completion records. Coordinate quality checks and ensure timely resolution of installation issues. Track project expenses and milestones to support budget monitoring and invoicing. Assist with RFP/RFQ responses by collecting technical requirements, staffing needs, and scheduling information.
Process Improvement & Data Protection: Develop and maintain project templates, checklists, and handover documentation to enhance coordination and efficiency. Handle all customer and project information confidentially in compliance with GDPR and company policies.
Required Qualifications
- 5 to 6 years of experience in project coordination, project management support, or IT infrastructure project delivery.
- Proven ability to coordinate technical projects, technician schedules, and multiple project activities simultaneously.
- Strong organizational skills with excellent communication, documentation, and stakeholder management capabilities.
- Familiarity with data centers, structured cabling, networking, Wi-Fi deployments, and AV/physical security installations.
- Understanding of project reporting, resource planning, budgeting, and RFP/RFQ processes.
- Proficiency in Microsoft Office; experience with MS Project, Jira, Asana, or similar project management tools is preferred.
- Excellent written and verbal English communication skills; German language skills are an advantage.
- Ability to manage multiple priorities effectively and coordinate with diverse teams and customers.
Preferred Qualifications
- Degree in IT, engineering, business administration, project management, or a related discipline.
- Project management certification such as CAPM, PMP, or PRINCE2.
- In-depth understanding of networking, Wi-Fi deployments, structured cabling, and physical security systems.
This role offers the opportunity to contribute to complex IT infrastructure projects within a dynamic and collaborative environment, supporting both technical and commercial aspects to ensure successful project delivery.