Zones LLC, a global leader in end-to-end IT solutions, is seeking a highly motivated Project Coordinator to join their team in Islamabad, Pakistan. This role is crucial in delivering exceptional customer service to top-tier clients by managing deployment schedules and ensuring projects meet service level agreements. The ideal candidate will be comfortable handling ambiguous requests, coordinating multiple priorities, and working collaboratively across various internal teams to drive project success.
Key Responsibilities:
- Coordinate deployment processes efficiently, ensuring smooth execution and timely delivery.
- Collaborate with multiple internal teams using various tools such as CRM, FTM, CIM, AX, Kinaxis, and ServiceNow.
- Manage order processing with meticulous attention to detail, including quality checks, release procedures, and shipment monitoring.
- Work effectively within a team environment to support project goals.
- Develop a strong understanding of inventory management principles and best practices.
- Utilize project management tools, including client dashboards, Smartsheets, and MS Excel, to track and report progress.
- Drive deployment requirements through demand planning tools like Kinaxis, handling order processing, schedule adjustments, and internal changes.
- Apply independent judgment and intellectual abilities to make informed decisions throughout the project lifecycle.
- Prior project management experience is considered an advantage.
Required Qualifications:
- Bachelor’s degree in IT, Business Administration, or a related field.
- Strong customer service orientation with excellent organizational skills.
- Ability to manage ambiguity and adapt to changing priorities.
- Exceptional verbal and written communication skills.
- Proven ability to meet aggressive deadlines while maintaining high-quality standards.
- Analytical mindset with strong problem-solving capabilities.
- Self-driven, team-oriented, and proactive in contributing to team objectives.
- Ability to work independently with minimal supervision.
Preferred Qualifications and Benefits:
While no specific certifications are required, experience in project management is a plus. Zones LLC offers a comprehensive benefits package that includes life insurance, optional health insurance, EOBI, and a voluntary pension scheme aligned with company policies. Employees also enjoy additional perks such as complimentary meals and access to an in-house gym.
Zones is committed to fostering an inclusive and diverse workplace where every employee is respected and supported. The company is an equal opportunity employer, ensuring a discrimination-free environment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, genetic information, or pregnancy.
This position operates on a night shift schedule from 8 PM to 5 AM Pakistan Standard Time. If you are passionate about driving innovation in IT and thrive in a dynamic, collaborative environment, Zones LLC offers an excellent platform to advance your career.