Project ICT/Digital Justice Analyst (Open to internal and external applicants)

The UNDP Rule of Law Programme in Pakistan seeks an ICT / Digital Justice Analyst to provide specialized technical support for digital justice initiatives and ICT systems within justice and security institutions. The role focuses on strengthening digital infrastructure, promoting technology-enabled service delivery, and supporting the implementation of virtual courts, case management systems, and other digital platforms. The Analyst will collaborate closely with government counterparts, judicial bodies, ICT units, and service providers at federal and provincial levels, ensuring sustainable, user-centered, and interoperable digital solutions aligned with institutional needs and good practices.

Key Responsibilities

Technical Support for Digital Justice and ICT Solutions:
Conduct assessments of existing ICT infrastructure and capacities within partner institutions. Facilitate requirements gathering and translate operational needs into technical specifications. Provide inputs for the design, enhancement, and deployment of digital justice systems, e-Courts, case management, digital learning platforms, and analytics tools. Promote scalable, interoperable, and context-appropriate solutions that ensure institutional ownership and sustainability.

Procurement and Quality Assurance:
Prepare and review technical specifications, scopes of work, and terms of reference for ICT procurements. Support procurement processes in line with UNDP policies, including technical evaluation of proposed solutions. Coordinate with ICT vendors and consultants to ensure adherence to technical requirements, timelines, and deliverables. Oversee quality assurance, testing, and acceptance of ICT systems prior to deployment.

Interoperability, Data Governance, and Security:
Advise on integration of digital solutions with existing institutional systems. Support development of data structures, access protocols, and information security measures. Promote data privacy, confidentiality, backup, and business continuity. Assist partner institutions in managing technology-related risks such as connectivity and power issues. Provide guidance on emerging technologies including responsible use of data analytics and artificial intelligence.

System Deployment and Institutional Adoption:
Coordinate user acceptance testing, system validation, and deployment activities. Support development of user manuals, training, and capacity-building efforts for effective adoption of digital tools. Facilitate arrangements for system administration, maintenance, and ongoing technical support. Monitor system functionality and institutional uptake, addressing technical or operational challenges as they arise.

Technical Coordination and Knowledge Management:
Maintain effective working relationships with ICT units, justice-sector institutions, government counterparts, and service providers. Facilitate technical consultations to ensure solutions meet operational needs. Support coordination efforts to promote system interoperability and sustainable integration. Monitor implementation progress, review technical deliverables, and provide recommendations for quality and improvements. Document lessons learned and best practices related to digital justice interventions.

Required Qualifications

Education:
Advanced university degree (Master’s or equivalent) in Information Technology, Computer Science, Information Systems, Software Engineering, Data Science, Digital Transformation, or related fields. Alternatively, a Bachelor’s degree with at least two years of relevant professional experience will be considered.

Experience:
Applicants with a Master’s degree are not required to have prior professional experience. Those with a Bachelor’s degree must have a minimum of two years’ relevant experience in ICT systems, digital transformation, information systems, or related areas.

Language:
Fluency in English and Urdu is required.

Preferred Qualifications and Benefits

Experience in designing, implementing, and managing ICT or digital systems, particularly within government or public-sector institutions, is highly desirable. Knowledge of ICT infrastructure, system integration, interoperability standards, APIs, and information security principles is an advantage. Familiarity with digital justice systems such as e-Courts, virtual courts, and case management platforms is a strong asset.

Additional skills include preparing technical specifications, coordinating ICT consultants and vendors, troubleshooting, quality assurance, and understanding data protection and business continuity principles. Experience with emerging technologies like data analytics and artificial intelligence, as well as user-centered and inclusive digital design approaches, is beneficial.

Previous work with justice and security institutions, UNDP, UN agencies, or international development organizations is an asset. Strong stakeholder coordination skills are also preferred.

Relevant professional certifications or specialized training in ICT, cybersecurity, database management, cloud technologies, digital transformation, or project management will be advantageous.

UNDP is committed to diversity, inclusion, and equal opportunity, fostering a workplace where all personnel can thrive. The organization maintains strict policies against harassment and abuse and ensures a fair, merit-based recruitment process. Candidates are encouraged to apply responsibly and are reminded that UNDP does not charge fees at any stage of recruitment.