Project Manager - AI Solution

We are seeking an experienced Project Manager to lead the end-to-end operations of our AI Solution practice. This role is pivotal in fostering collaboration across multiple teams and units within India, ensuring the seamless coordination and effective execution of AI initiatives. The ideal candidate will drive operational excellence, manage complex workflows, and engage with senior leadership to advance the organization’s AI objectives.

Key Responsibilities

- Manage all operational activities and processes within the AI Solution practice to ensure smooth functioning.
- Coordinate cross-departmental collaboration to align goals and streamline workflows across teams.
- Facilitate transparent communication channels, including regular status reporting between internal teams and external stakeholders.
- Drive engagement and alignment with senior leaders on AI initiatives, ensuring their priorities are reflected in project execution.
- Navigate ambiguity and multitask effectively by managing key calls with multiple stakeholders across various programs and initiatives.
- Track progress and report on key performance indicators related to AI practice operations.
- Support the integration of AI knowledge into practice workflows and deliverables to enhance overall effectiveness.
- Identify and resolve operational challenges promptly to maintain uninterrupted practice functioning.
- Define scope, objectives, and success criteria for initiatives during the initiation and planning phases.
- Oversee ongoing AI initiatives to ensure compliance with service level agreements and contractual obligations.
- Evaluate and mitigate risks that could impact program outcomes and stakeholder expectations.
- Lead continuous improvement efforts by incorporating feedback, optimizing operational workflows, and maintaining dashboards and reports.

Required Qualifications

- 14 to 17 years of experience in the IT industry, with a strong background in project management or practice operations.
- Foundational knowledge of artificial intelligence concepts, technologies, and AI tools.
- Proven ability to coordinate cross-functional teams, manage complex workflows, and build alignment among diverse stakeholders.
- Experience managing operations for large accounts or programs, focusing on operational consistency and risk mitigation.
- Skilled in navigating and resolving stakeholder conflicts through strategic negotiation and effective communication.
- Expertise in implementing governance frameworks and driving operational excellence.
- Passionate about leveraging AI technologies to enhance delivery and foster innovation.
- Competent in developing and maintaining senior leader reports and dashboards, with a focus on process improvement and automation.
- Proficient in Jira, including board and workflow management, dashboards, and queries.
- Familiarity with Advanced Excel, Power BI, and Power Automate for data analysis and automation tasks.
- Ability to collaborate effectively with both local and global leaders, as well as diverse cross-functional teams, to achieve unified objectives.
- Strong interpersonal and communication skills, capable of engaging senior leadership at a global level.

This role offers an opportunity to be at the forefront of AI practice operations, driving impactful initiatives and working closely with senior stakeholders to shape the future of AI within the organization. Candidates with a strategic mindset and a passion for operational excellence in AI environments are encouraged to apply.