Project Manager CBT

This role involves leading and coordinating the rollout of a major project (MVP-II) within the banking or financial services sector, ensuring seamless execution across multiple international locations. The successful candidate will manage project governance, deployment planning, and production stability while acting as a liaison between business, technology, operations, and vendor teams. This position requires strong organizational skills, risk management expertise, and the ability to communicate effectively with senior leadership and diverse stakeholders to drive project success.

Key Responsibilities

Project Governance & Planning: Develop and maintain detailed project plans, schedules, and deployment roadmaps for the MVP-II rollout. Coordinate with business units, technology teams, operations, vendors, and international stakeholders to ensure timely completion of project tasks. Track milestones, dependencies, risks, and issues, proactively resolving or escalating them as needed. Facilitate governance meetings and provide regular status updates to senior management.

International Rollout Management: Support pilot and cluster implementation activities across various international locations. Monitor deployment readiness, cutover activities, and post-go-live support plans to ensure alignment with project timelines and business objectives. Coordinate testing, deployment, and transition-to-support activities to guarantee smooth handovers.

Production Stability & Support Oversight: Track production incidents, service disruptions, and operational risks following implementation. Work closely with support teams to ensure timely resolution of production issues. Monitor key performance indicators related to service stability, system availability, and operational performance. Facilitate root cause analysis and oversee the closure of corrective and preventive actions.

Stakeholder Management & Reporting: Act as the central point of coordination between project teams, business stakeholders, and leadership. Prepare executive dashboards, project status reports, risk registers, and management presentations. Ensure timely communication of project progress, challenges, and mitigation plans to all relevant parties.

Risk, Compliance & Quality Assurance: Maintain comprehensive risk and issue logs, ensuring effective mitigation strategies are implemented. Ensure compliance with organizational project governance standards and change management processes. Monitor the quality of deliverables and adherence to deployment and support best practices.

Required Qualifications

A Bachelor’s or Master’s degree in Business Administration, Project Management, or a related field is required, preferably complemented by certifications such as PMP, PgMP, or equivalent. Candidates must have a minimum of 10 years of project management experience, with a focus on large-scale transformation programs within banking or financial services. At least 5 years of this experience should be within a bank or financial institution.

Preferred Qualifications and Competencies

Strong communication, presentation, and stakeholder management skills are essential. Experience in developing and executing communication frameworks and training programs is highly valued. The ability to work effectively in a fast-paced, dynamic environment with multiple stakeholders and competing priorities is critical. Proficiency in project management tools such as MS Project, Jira, or Azure DevOps is required. Familiarity with technology services and delivery, especially within the financial services sector, is preferred. Good facilitation skills and strong analytical, organizational, and problem-solving capabilities will contribute to success in this role.

Key Deliverables

- MVP-II rollout plans and tracking reports
- Project governance dashboards
- Risk and issue registers
- Deployment readiness assessments
- Executive status reports
- Production stability and support monitoring reports
- Post-implementation review documentation

This position offers the opportunity to play a pivotal role in a complex, international rollout, contributing to the transformation and stability of critical banking technology systems.