Project & Operations Manager

Join a fast-growing e-commerce company that designs and sells consumer products across multiple brands and sales channels. In a dynamic environment where sourcing, supply chain, marketing, and finance teams move quickly, coordination gaps can cause delays. We are seeking a Project & Operations Manager to take ownership of cross-team collaboration and execution, reporting directly to the founder. This is a fully remote position based anywhere in Pakistan, offering a monthly salary between PKR 450,000 and 650,000, plus a performance bonus of up to 15%.

Key Responsibilities

- Manage the company’s priorities list by ensuring every priority has a clear owner, deadline, and status update.
- Lead the weekly leadership meetings by preparing the agenda, maintaining a decisions log, and driving action items to completion.
- Oversee cross-functional projects from start to finish, including product launches, supplier orders through to warehouse receipt, and the rollout of new tools and processes.
- Prepare decision briefs for the founder by gathering facts and options, then monitor the implementation of those decisions.
- Identify root causes of recurring issues and develop Standard Operating Procedures (SOPs) to prevent them.
- Maintain an operating dashboard that accurately reflects the company’s execution status.

Required Qualifications

- 5 to 10 years of professional experience, with at least 2 years managing cross-team projects in roles such as project manager, PMO, operations manager, or chief of staff, preferably in companies with 20 to 150 employees.
- Proven hands-on experience setting up and running projects using tools like ClickUp, Monday.com, Asana, or Jira—not just updating tasks on existing boards.
- Demonstrated ability to manage a project end to end across multiple teams, with clear insights into timeline changes and outcomes.
- Strong skills in Google Sheets or Excel for creating trackers and dashboards.
- Proactive communication style, including early alerts about potential delays and actionable recovery plans.
- Excellent written and spoken English communication skills.
- A bachelor’s degree is required; an MBA and degrees from top institutions such as LUMS, IBA, GIKI, or NUST are strongly preferred.

Preferred Qualifications and Benefits

- This role is not suitable for candidates whose experience is primarily in HR, recruitment, executive assistance, or administrative functions.
- Work directly with the company founder, gaining significant ownership over how the business operates.
- Enjoy the flexibility of a fully remote work environment.
- Join a lean, agile team that values speed, data-driven decision-making, and automation.
- Performance bonuses of up to 15% based on results.

Success Metrics at 6 Months

- Achieve 80% or higher on-time completion of company priorities.
- Close 85% or more of leadership action items by their deadlines.
- Hit 90% or more of project milestones or proactively re-plan at least one week before any delays.
- Reduce the founder’s coordination time by at least 30%.

If you are ready to take full ownership of operational excellence in a fast-paced e-commerce environment and meet the qualifications outlined, we encourage you to apply. The selection process includes a 45-minute online assessment, a 30-minute phone interview, a take-home launch plan exercise, and a final interview.