Moneywize, a provider of comprehensive financial, administrative, and operational back-office solutions for UK-based businesses, is expanding its UK property management support team. We are seeking a detail-oriented and highly communicative Property Management Executive to join our Lahore office. This role operates on UK business hours and requires on-site presence. The successful candidate will oversee day-to-day portfolio operations, manage tenant and landlord relations, and coordinate maintenance activities to ensure smooth property management services.
Key Responsibilities
Tenant & Landlord Communication: Serve as the primary contact for UK tenants, landlords, and contractors. Handle enquiries professionally via phone and email, ensuring timely and clear communication.
Maintenance & Repair Coordination: Receive, log, and assign maintenance requests. Liaise with UK-based contractors to schedule repairs, review and inspect quotes, and monitor job progress until completion.
Rent Arrears & Tenancy Management: Monitor rent collection and issue payment reminders as needed. Manage tenancy renewals, coordinate end-of-tenancy check-outs, and oversee deposit returns.
Compliance & Inspections: Ensure all managed properties comply with UK statutory regulations, including gas safety certificates (CP12), Electrical Installation Condition Reports (EICR), Energy Performance Certificates (EPC), and Houses in Multiple Occupation (HMO) licensing.
Administrative Operations: Maintain accurate records using property management software. Prepare Assured Shorthold Tenancy (AST) agreements and update client logs daily to ensure data integrity.
Required Qualifications
Experience: A minimum of 2 to 4 years working in UK property management, lettings administration, or real estate back-office operations.
UK Market Knowledge: Strong understanding of UK residential lettings procedures, AST agreements, and safety compliance requirements.
Communication Skills: Excellent verbal and written communication skills in UK English, complemented by strong telephone etiquette.
Software Proficiency: Experience with property management software and Microsoft Office Suite.
Soft Skills: Exceptional problem-solving abilities, keen attention to detail, and the capacity to handle challenging customer situations with diplomacy and professionalism.
Preferred Qualifications and Benefits
Moneywize offers a competitive salary package commensurate with experience. Employees benefit from clear career progression opportunities within a growing international team. The company provides paid annual leave, public holidays, and a performance-based annual bonus. The work environment is professional and collaborative, fostering growth and teamwork.
This position requires working on-site in Lahore during UK business hours, providing a unique opportunity to engage directly with the UK property management market while based locally.
Interested candidates are encouraged to apply by submitting an updated CV with the subject line "Application – Property Management Executive (UK)."