This role involves providing comprehensive psychosocial and psychological support to clients facing emotional, behavioral, or trauma-related challenges. The successful candidate will conduct assessments, deliver individual and group therapy, and manage cases involving anxiety, depression, PTSD, and adjustment disorders using evidence-based interventions recommended by the World Health Organization. The position requires collaboration with medical and protection teams to ensure integrated, survivor-centered care, as well as active participation in community outreach and mental health advocacy efforts.
Key Responsibilities
- Conduct psychosocial and psychological assessments using validated screening tools to identify client needs.
- Provide one-on-one and group psychotherapy or counseling sessions for individuals experiencing emotional, behavioral, or trauma-related difficulties.
- Manage cases of anxiety, depression, grief, PTSD, and adjustment disorders through WHO-recommended psychological interventions such as Cognitive Behavioral Therapy (CBT), Problem Management Plus, and Interpersonal Therapy.
- Deliver psychological first aid (PFA) and immediate mental health support in crisis or post-violence situations, including gender-based violence (GBV) and displacement trauma.
- Refer clients with severe mental illnesses or psychiatric emergencies to specialized services in coordination with medical staff and protection actors.
- Train Lady Health Visitors (LHVs) and Community Mobilizers on basic psychological skills, communication techniques, and mental health promotion.
- Ensure quality and ethical care by adhering to WHO Mental Health Gap Action Programme (MH GAP), Inter-Agency Standing Committee (IASC) Mental Health and Psychosocial Support (MHPSS) guidelines, and DSM-5 criteria.
- Contribute to the design and facilitation of psychoeducation, stress management sessions, and group therapy programs in Women Friendly Spaces and community outreach initiatives.
- Support mental health de-stigmatization through advocacy and engagement with local influencers and faith leaders.
- Maintain accurate, confidential client records and treatment plans while monitoring mental health trends and contributing to program evaluations.
- Report progress, challenges, and case outcomes regularly to the supervisor and Project Manager.
- Collaborate closely with protection teams, LHVs, and Community Mobilizers to provide integrated, survivor-centered care that prioritizes the rights, safety, dignity, and well-being of survivors of violence and abuse.
- Uphold principles of confidentiality, informed consent, do-no-harm, and non-discrimination in all interventions.
- Actively participate in inter-agency mental health and protection coordination forums as relevant.
- Undertake direct psychotherapy for clients diagnosed with moderate to severe mental health conditions requiring clinical intervention.
- Ensure timely referral of clients exhibiting symptoms of Severe Mental Illness (SMI) to specialized mental health services, including psychiatrists or inpatient care, following established referral pathways.
- Submit weekly and monthly progress reports summarizing activities, case data, counseling sessions, and therapeutic interventions.
- Achieve assigned beneficiary targets within each quarter in alignment with program goals and reporting timelines.
- Perform any other tasks assigned by the supervisor.
Required Qualifications
- Proven experience in conducting psychosocial and psychological assessments and delivering psychotherapy or counseling.
- Strong knowledge of WHO-recommended psychological interventions such as CBT, Problem Management Plus, and Interpersonal Therapy.
- Familiarity with psychological first aid and crisis intervention techniques, especially in contexts involving GBV and trauma.
- Ability to work collaboratively with multidisciplinary teams including medical staff, protection actors, and community mobilizers.
- Understanding of ethical standards and guidelines such as WHO MH GAP, IASC MHPSS, and DSM-5.
- Excellent record-keeping and reporting skills, with the ability to maintain confidentiality and uphold client rights.
- Experience in training and capacity-building for community health workers or similar roles.
- Commitment to survivor-centered care principles and mental health advocacy.
Preferred Qualifications and Benefits
- Experience working in humanitarian or displacement settings is highly desirable.
- Previous involvement in community outreach, psychoeducation, and mental health de-stigmatization initiatives.
- Participation in inter-agency coordination forums related to mental health and protection.
- The employer maintains a strict policy against Sexual Exploitation and Abuse and conducts rigorous background checks on all candidates to ensure a safe and ethical working environment.
This position offers the opportunity to make a meaningful impact by supporting vulnerable populations through evidence-based mental health interventions and collaborative care approaches.