The Quality Assurance Engineer plays a critical role in ensuring the highest standards of product quality, food safety, regulatory compliance, and process excellence within manufacturing operations. This position is responsible for driving quality performance through robust quality systems, data-driven problem solving, and continuous improvement efforts. By collaborating closely with cross-functional teams, the Quality Assurance Engineer helps deliver safe, high-quality products that consistently meet customer and consumer expectations.
Key Responsibilities
- Ensure compliance with company quality, food safety, environmental, and regulatory requirements across all manufacturing operations.
- Monitor and maintain product, packaging, and process quality to guarantee that all products meet established specifications and consumer expectations.
- Lead quality assurance and quality control activities throughout production, including process verification, product testing, and release decisions.
- Analyze quality data to identify trends and implement corrective and preventive actions aimed at improving process capability and reducing quality losses.
- Investigate product quality issues, non-conformances, and consumer complaints, conducting timely root cause analysis and implementing sustainable solutions.
- Support the implementation and continuous improvement of Quality Management Systems (QMS), Food Safety Management Systems (FSMS), and environmental management programs.
- Conduct audits, inspections, and compliance assessments to ensure adherence to company standards, regulatory requirements, and certification schemes.
- Manage laboratory operations, testing programs, monitoring equipment, and quality records effectively.
- Collaborate with Production, Engineering, Supply Chain, and other stakeholders to enhance quality performance and operational efficiency.
- Monitor critical manufacturing processes such as water treatment, syrup preparation, packaging, sanitation, and microbiological controls to ensure compliance with applicable standards.
- Lead initiatives focused on continuous improvement, quality loss reduction, food safety enhancement, sustainability, and operational excellence.
- Ensure compliance with Good Manufacturing Practices (GMP), hygiene standards, sanitation requirements, and workplace safety policies.
- Support supplier quality management activities, including verification of raw material and packaging material compliance.
- Monitor and report key quality, food safety, environmental, water usage, and operational performance indicators.
- Maintain audit-ready documentation and records in compliance with company standards and certification requirements.
- Provide technical guidance, coaching, and quality support to operations teams to strengthen the quality culture and capability across the organization.
Required Qualifications
- Bachelor’s degree in Engineering, preferably Food Engineering, Chemical Engineering, or a related field.
- Strong knowledge of quality assurance and food safety principles, including experience with QMS and FSMS.
- Proven ability to analyze quality data and lead root cause investigations.
- Experience conducting audits and compliance assessments in a manufacturing environment.
- Familiarity with Good Manufacturing Practices (GMP), hygiene, sanitation, and workplace safety standards.
- Excellent communication and collaboration skills to work effectively with cross-functional teams.
Preferred Qualifications and Benefits
- Experience in managing laboratory operations and quality control testing programs.
- Background in continuous improvement methodologies such as Lean or Six Sigma.
- Knowledge of environmental management systems and sustainability initiatives.
- Ability to lead and influence quality culture development within an organization.
This role offers the opportunity to contribute significantly to product safety, quality, and operational excellence in a dynamic manufacturing environment. The successful candidate will be instrumental in driving continuous improvement and ensuring compliance with rigorous industry standards.