Quality Specialist

Join NIQ, a leading consumer intelligence company and part of the GfK family, to help shape the future of consumer insights. With over 89 years of trusted expertise, NIQ delivers the Full View™ of consumer behavior, enabling manufacturers and retailers to understand what consumers truly want. We are committed to sustainable growth for our clients, employees, and the planet.

Key Responsibilities

- Conduct consistent, transparent, and impartial quality checks on NIQ product master data across assigned panels and sectors.
- Perform daily quality reviews using automatically generated iQC samples, ensuring accuracy and timely completion.
- Apply iQC ratings consistently as documented evidence of quality performance and for further analysis.
- Analyze quality results to identify recurring errors, trends, and risks that require corrective action.
- Collaborate with global and local coding teams to identify data-quality gaps, agree on improvement actions, and monitor progress.
- Promote adherence to global quality standards, operating procedures, and governance requirements.
- Recommend practical improvements to quality-control methods, workflows, documentation, and reporting.
- Support projects introducing new quality controls, tools, automation, or process enhancements.
- Assist in investigations and responses related to internal or external customer quality concerns when necessary.
- Maintain clear records and communicate findings, actions, and outcomes to relevant stakeholders.

Required Qualifications

- Strong knowledge of product master data, product coding, quality-control principles, and the end-to-end coding workflow.
- Practical experience with iQC or similar sampling, rating, and quality-monitoring processes.
- Sound understanding of Master Data Management (MDM), data-quality standards, and root-cause analysis.
- Ability to interpret quality results, identify patterns, and translate findings into clear, actionable recommendations.
- Advanced proficiency in Microsoft Office applications, especially Excel, PowerPoint, Word, and Outlook.
- Capability to maintain accurate documentation and prepare concise quality reports for diverse stakeholder groups.
- English proficiency at B1 level or higher, with clear written and verbal communication skills.
- Bachelor’s degree or equivalent practical experience in business, data management, information systems, analytics, quality management, or related fields.
- Relevant experience in NIQ/GfK point-of-sale or distributor coding, product master data, data operations, or quality assurance.
- Strong knowledge of the assigned sector or product category, supported by hands-on coding or quality-control experience.
- Demonstrated ability to work with detailed data, follow global standards, and make evidence-based quality decisions.
- Strong service orientation with confidence to challenge constructively and uphold quality requirements.
- Effective communication skills and experience collaborating with stakeholders across teams, locations, and seniority levels.

Preferred Qualifications and Benefits

Experience within the MI Process Quality team is preferred, especially for internal applicants. NIQ offers a flexible working environment, volunteer time off, access to LinkedIn Learning, and an Employee Assistance Program (EAP).

NIQ integrates artificial intelligence tools throughout the recruitment process to enhance efficiency and fairness. These tools assist with résumé screening, assessments, interview scheduling, and administrative tasks, but final hiring decisions are made by humans. NIQ is committed to fairness, transparency, human oversight, and inclusion, regularly reviewing AI tools to mitigate bias and comply with legal requirements.

NIQ is a global leader in consumer intelligence, operating in over 100 markets and covering more than 90% of the world’s population. In 2023, NIQ merged with GfK, combining unparalleled global reach with advanced analytics and state-of-the-art platforms to deliver comprehensive consumer insights.

At NIQ, diversity, equity, and inclusion are core values. We foster an inclusive workplace that reflects the diversity of the communities we serve. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, or any other protected characteristic. We welcome individuals who share our commitment to inclusivity and equity to join our team.

For more information about NIQ’s diversity and inclusion efforts, please visit their official website.