RCM - SDR

We are seeking a results-oriented RCM Sales Specialist to support the growth of our US Medical Billing and Revenue Cycle Management services. The successful candidate will focus on identifying and acquiring healthcare clients across the United States, understanding their billing challenges, and offering customized RCM solutions. This role involves managing the entire sales process from initial outreach to closing deals and coordinating onboarding activities.

Key Responsibilities

- Identify and target US-based physicians, medical practices, clinics, hospitals, and healthcare organizations in need of RCM and medical billing services.
- Generate new business opportunities through cold calling, email campaigns, LinkedIn networking, referrals, and other lead-generation methods.
- Conduct discovery calls with physicians, practice managers, and healthcare decision-makers to assess their billing needs and challenges.
- Present tailored RCM and medical billing solutions aligned with the specific requirements of prospects.
- Recognize common RCM issues such as high Days in Accounts Receivable (AR), claim denials, low collections, delayed payments, and billing inefficiencies.
- Develop customized service proposals and clearly communicate the benefits of outsourcing RCM services.
- Manage the full sales cycle, including prospecting, follow-ups, presentations, negotiations, closing, and smooth handover to the onboarding or operations team.
- Identify provider credentialing and enrollment needs, positioning credentialing services as an additional offering when appropriate.
- Build and nurture strong relationships with prospects and clients to support long-term growth and uncover upselling or cross-selling opportunities.
- Maintain accurate records of leads, calls, follow-ups, opportunities, and sales activities within the CRM system.
- Track sales performance and provide regular updates on pipeline status and sales activities.
- Stay current with US healthcare, medical billing, RCM, payer policies, and industry trends to enhance sales strategies and client engagements.
- Consistently meet or exceed assigned monthly and quarterly sales targets.

Required Qualifications

- 3 to 5+ years of experience in B2B sales or business development, preferably within US Medical Billing, Revenue Cycle Management, Healthcare BPO, or related healthcare services.
- Strong understanding of US healthcare RCM and medical billing workflows, including claims processing, charge entry, payment posting, accounts receivable, and denial management.
- Proven experience selling RCM, medical billing, credentialing, or healthcare-related services to US-based clients is highly preferred.
- In-depth knowledge of challenges faced by US medical practices and healthcare providers.
- Excellent verbal and written English communication skills, with strong presentation, negotiation, and closing capabilities.
- Comfortable engaging with US-based physicians, practice managers, and healthcare decision-makers.
- Hands-on experience with CRM platforms such as Salesforce, HubSpot, Zoho, or similar systems.
- Demonstrated success in achieving sales targets, KPIs, and revenue goals within a target-driven environment.
- Strong skills in prospecting, follow-up, relationship-building, and closing sales.
- Bachelor’s degree in Business Administration, Marketing, Healthcare Management, or a related field is preferred.

Preferred Qualifications and Benefits

- Familiarity with Electronic Health Record (EHR) or Practice Management systems such as AdvancedMD, Tebra, eClinicalWorks, or similar platforms is an advantage.
- This position requires in-person work at the designated office location.

This role offers an excellent opportunity for a motivated sales professional to contribute to the expansion of a growing healthcare services company by leveraging their expertise in RCM sales and client relationship management.