Receptionist - Eye Unit

We are seeking a detail-oriented and proactive individual to join our team as a Unit Receptionist in a healthcare setting. The ideal candidate will have a background in commerce, arts, or business administration and possess strong communication skills along with proficiency in MS Excel. Experience working in a hospital ward or as a receptionist within a healthcare environment is highly valued. This role requires excellent organizational abilities, a customer-focused approach, and the ability to handle multiple tasks efficiently while maintaining a professional demeanor.

Key Responsibilities:
- Handle all patient and attendant inquiries, complaints, and conflicts, ensuring satisfactory resolution.
- Coordinate with the OPD Incharge for scheduling, canceling appointments, and conducting follow-up and reminder calls.
- Manage the duty roster for front desk staff to ensure smooth operations.
- Liaise with the Accounts and Finance Department regarding daily cash handling and address any related queries.

Required Qualifications:
- Bachelor’s degree in Commerce (B.Com), Arts (BA), or Business Administration (BBA).
- Proficiency in MS Excel is essential; familiarity with Hospital Management System (HMS) software is an advantage.
- Strong verbal and written communication skills.
- Attention to detail and a strong willingness to learn.
- Relevant experience working in a hospital ward or as a unit receptionist.

Preferred Qualifications and Benefits:
- At least one year of relevant experience in the healthcare sector is preferred.
- Candidates residing in Korangi will be given preference.

This position requires in-person attendance at the workplace. If you are committed to providing excellent service in a dynamic healthcare environment and meet the qualifications outlined, we encourage you to apply.