Posted Sep 23, 2026 26 views
The Aga Khan University Hospital is seeking a Receptionist for its Inpatient Services based in Karachi, Pakistan. This role is integral to providing efficient front office support within a dynamic healthcare environment. The successful candidate will be responsible for managing administrative tasks, facilitating patient interactions, and supporting departmental operations to ensure smooth service delivery. This position requires a professional who can handle multiple priorities, communicate effectively in English and Urdu, and work flexible shifts as needed.
Key Responsibilities:
- Provide administrative support including managing phone calls and scheduling patient appointments.
- Accurately charge services to patient bills in accordance with hospital procedures.
- Assist patients, relatives, and visitors by addressing their inquiries and guiding them appropriately.
- Report any patient-related issues or concerns promptly to the supervisor.
- Actively participate in departmental quality improvement initiatives and projects to enhance service standards.
Required Qualifications:
- A Bachelor’s degree from a recognized institution.
- Proficiency in both written and verbal communication in English and Urdu.
- Basic computer skills with the ability to use common applications effectively.
- Strong organizational skills with the ability to prioritize and coordinate multiple tasks simultaneously.
- Willingness and availability to work in shifts as per operational requirements.
- At least one year of experience, preferably in a front office or customer service role within a healthcare setting.
Preferred Qualifications and Additional Information:
- Experience working in a hospital or clinical environment is highly desirable.
- Candidates should be prepared to undergo comprehensive employment reference checks as part of the recruitment process.
- The Aga Khan University Hospital is committed to fostering a diverse and inclusive workplace. It upholds standards that promote respectful and safe interactions among its workforce, patients, and community, including vulnerable groups.
- Only shortlisted candidates will be contacted for further steps in the selection process.
The Aga Khan University Hospital operates a network of hospitals and outreach services across Pakistan, providing a wide range of healthcare including clinical laboratories, outpatient medical centers, pharmacy services, and home health care. The outpatient medical centers offer specialty clinics in fields such as Family Medicine, Internal Medicine, Endocrinology, Dermatology, Gastroenterology, Cardiopulmonary care, Orthopedics, Obstetrics and Gynecology, Pediatrics, and Physiotherapy. These services cater to patients of all ages, from children to the elderly, offering both general health checks and specialized consultations.
As an equal opportunity employer, the hospital values diversity and inclusion and expects all employees and partners to share its commitment to maintaining a respectful and supportive work environment. Interested candidates are encouraged to create an account and submit their CV through the designated application portal.
This role offers an excellent opportunity to contribute to a reputable healthcare institution known for its quality patient care and community outreach.
Job Details
The Aga Khan University
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