We are looking for a professional and courteous female receptionist to join our salon team in Johar Town, Lahore. The successful candidate will play a vital role in creating a welcoming environment for clients while efficiently handling appointment scheduling and various administrative duties. This full-time position operates from 11:00 AM to 8:00 PM and requires a presentable personality combined with strong communication skills to ensure smooth daily operations and exceptional client service.
Key Responsibilities:
- Warmly greet clients and maintain a friendly, inviting atmosphere within the salon.
- Manage appointments through multiple channels such as in-person visits, phone calls, WhatsApp, and online booking platforms.
- Respond promptly to client inquiries regarding services, pricing, and current promotions.
- Maintain accurate client records and update appointment schedules regularly.
- Process payments, issue receipts, and handle cash and card transactions with responsibility.
- Coordinate with stylists and other staff members to ensure a seamless daily workflow.
- Keep the reception area clean, organized, and visually appealing at all times.
- Perform basic administrative tasks including answering calls, managing messages, and sending appointment reminders.
Required Qualifications:
- Minimum education level of Intermediate; Bachelor’s degree is preferred.
- Previous experience in a receptionist or customer service role; salon experience is an advantage.
- Excellent communication and interpersonal skills to interact effectively with clients and team members.
- Polite and professional demeanor with a presentable appearance.
- Basic computer skills, including proficiency in MS Word and Excel; familiarity with booking software is a plus.
- Ability to multitask and manage client interactions efficiently, especially during busy periods.
Preferred Qualifications and Benefits:
- A friendly and professional work environment that encourages personal and career growth.
- Competitive salary ranging from Rs35,000 to Rs40,000 per month, along with performance-based incentives.
- Opportunities for career advancement within the salon.
- This role requires on-site presence at the salon located in Johar Town, Lahore.
If you are passionate about delivering excellent customer service and enjoy working in a dynamic salon environment, we invite you to apply for this rewarding receptionist position.