Recovery Officer Female

This role involves managing assigned accounts to ensure timely collection of outstanding payments. The candidate will be responsible for identifying overdue accounts, following up on debts, and maintaining clear communication with customers regarding payment reminders. The position requires close coordination with internal teams to facilitate a smooth recovery process while maintaining professional relationships with clients. Accurate record-keeping and regular reporting on collection status are essential to meet recovery targets and support the company’s financial health.

Key Responsibilities

- Keep track of assigned accounts and monitor outstanding payments consistently.
- Identify overdue accounts and proactively follow up on outstanding debts.
- Contact customers to provide payment reminders and negotiate settlements when necessary.
- Maintain accurate records of calls, payments, and account status within the system.
- Coordinate with internal teams such as Sales, Finance, and Management to ensure a smooth and efficient recovery process.
- Ensure timely resolution of outstanding balances and consistently meet recovery targets.
- Provide regular and detailed reports on collection status to relevant stakeholders.
- Represent the company in a professional manner while fostering and maintaining positive customer relationships.

Required Qualifications

- Proven experience in accounts receivable, collections, or a related financial role.
- Strong communication and negotiation skills to effectively manage customer interactions.
- Ability to maintain accurate and detailed records using relevant software systems.
- Excellent organizational skills and the ability to coordinate with multiple internal teams.
- A customer-focused approach with professionalism in all communications.
- Ability to work in-person as the role requires physical presence at the workplace.

Preferred Qualifications and Benefits

- Experience working within a sales or finance environment is advantageous.
- Familiarity with financial recovery processes and target-driven performance.
- Opportunity to work closely with cross-functional teams, enhancing collaborative skills.
- A professional work environment that supports career growth in financial operations.

Work Location: This position requires the candidate to work on-site in person.