Posted Oct 09, 2026 110 views
Falaknaz Group of Companies, established in 1975, is a well-respected name in the real estate and development sector, dedicated to enhancing lifestyles through quality residential and commercial projects. The company prides itself on delivering well-planned developments that focus on long-term value, reliability, and community-oriented solutions. With decades of experience, Falaknaz Group emphasizes customer-centric services and sustainable growth, making it an ideal workplace for professionals seeking continuous improvement and career development.
The Recovery Officer position is an on-site role based in the Karachi Division. The primary responsibility of this role is to manage the recovery of outstanding payments from clients, ensuring timely collection in accordance with company policies. This involves maintaining accurate records of recoveries, coordinating closely with finance and sales teams, and preparing detailed recovery reports. The Recovery Officer will also handle customer inquiries related to billing and payment schedules, conduct regular account reviews, identify high-risk accounts, and recommend appropriate recovery actions. Maintaining professional and respectful communication with all stakeholders is essential to this role.
Key Responsibilities
- Follow up with clients on overdue payments and negotiate repayment plans.
- Maintain accurate and up-to-date recovery records and documentation.
- Coordinate with finance and sales departments to streamline recovery processes.
- Prepare and submit regular recovery reports to management.
- Address customer queries regarding billing and payment schedules promptly and professionally.
- Conduct regular reviews of accounts to identify high-risk or delinquent accounts.
- Recommend and implement appropriate recovery strategies while ensuring compliance with company policies.
- Maintain respectful and professional communication with clients and internal teams at all times.
Required Qualifications
- Strong interpersonal skills and customer service abilities to effectively interact with clients and internal stakeholders.
- Proven experience in debt collection and a solid understanding of finance principles related to account management.
- Analytical skills to assess payment patterns, identify risks, and develop suitable recovery strategies.
- Basic proficiency in MS Office, particularly Excel, to maintain organized and accurate documentation.
- Relevant educational background in Finance, Business, Accounting, or a related field is preferred.
- Strong communication skills, attention to detail, and the ability to work under pressure to meet recovery targets.
Preferred Qualifications and Benefits
While not explicitly stated, candidates with prior experience in recovery or collections within the real estate or financial sectors will be highly valued. Joining Falaknaz Group offers the opportunity to work in a stable and growth-oriented environment that values professionalism, continuous learning, and sustainable business practices.
This role is ideal for individuals who are detail-oriented, proactive, and committed to achieving results while maintaining positive relationships with clients and colleagues.
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Falaknaz Group Of Companies
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