1. Home
  2. Recovery Supervisor

Recovery Supervisor

ASK Development Private Limited Unverified

Lahore , Pakistan

Apply Now

Posted 2 days ago 5 views Report Job

  • Position: Recovery Supervisor

  • Package: PKR 42K Basic plus 8k commute Allowance

  • Education: Minimum BBA from reputable university or equivalent

  • Experience: Minimum 1 year of experience preferably with Wireline/Cellular service provider.

Activities/Responsibilities

  • Prepare/understands data of the customer before visiting the customer (Name, address, billing details, inquiry/investigation done already, services used etc.), using PTCL billing and Customer relationship software’s including BnCC, CBS and CRM.

  • Calling defaulter for payment follow-up and documenting their responses.

  • Issuance of WhatsApp Notices and Submit report to Line Manager on the responses received from calling activity.

  • Tracing defaulters by visiting place of default.

  • Visit to default premises to pursue recovery of receivable (Default)/heavy usage customers exceeding their credit limits

  • Visit to default premises to pursue recovery of receivable (Default)/heavy usage customers exceeding their credit limits

  • Follow up with defaulters for payment as per allotted area/cases assigned by Line Manager.

  • Follow up with defaulters for payment as per allotted area/cases assigned by Line Manager.

  • Forwarding customer complaints for adjustments after seeking due approvals as per DoP/SoP.

  • Searching of Live accounts during defaulter chasing and preparation of cases for Suspension of Live Accounts

  • Forwarding disputed cases & recommends suspension in lieu of default to AM Credit Management

  • Telephonic Calls to CMP Default accounts for collection of CPE Devices (VDSL, IPTV and GPON) to ensure achievement of CPE Collection Targets.

  • Ensure achievement of CPE Collection Target assigned.

  • Convincing defaulted customers to have their services restored after payment of Client outstanding dues.

  • Ensure achievement of BB Restoration Target assigned.

RELEVANT SKILLS,

  • Proficient verbal and written communication skills.

  • Strong Interpersonal Skills

  • Proficiency in MS office applications.

  • Decision making skills, multi-tasking ability and good organizational skills.

  • Capable of handling multiple tasks and meeting department deadlines in a fast-paced environment.

  • Be able to Prioritize & Plan well.

  • Demonstrates high level of interest in performance.

  • Have good negotiation and conflict-solving skills

Job Type: Full-time

Pay: Rs42,000.00 per month

Education
  • Bachelor's (Preferred)

Experience

  • preferably with Wireline/Cellular service provider.: 1 year (Required)

Work Location: On the road

Skills

credit-and-collections ecology-environment environment-health-and-safety-hsse internet-protocol-television-iptv very-high-bit-rate-digital-subscriber-line-vdsl customer-premises-equipment-cpe fashion-designers-collections consent-management-platform chemical-mechanical-polishing-cmp credit-management repair-and-recovery Whatsapp customer-relationship-management-crm CRM candidate-relationship-management Invoicing billing-and-invoicing external-workforce education-training Commuting

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
First Shift (Day)
Job Location:
Lahore, Pakistan
Gender:
No Preference
Age:
18 - 65 Years
Minimum Education:
Bachelors
Career Level:
Mid-Level
Maximum Experience:
2 Years
Apply Before:
Oct 28, 2026
Posting Date:
Oct 22, 2026

ASK Development Private Limited

· 11-50 employees - Lahore
Follow

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Plumbing Supervisor

Naseeb Enterprise Inc, Islamabad, Pakistan
Posted Oct 24, 2026

Regional SAM Coordinator - Small & Medium Recovery Wing (South) (AVP)

National Bank of Pakistan, Hyderabad, Pakistan
Posted Oct 25, 2026

Wing Head - Legacy Portfolio Management (North) (VP / SVP)

National Bank of Pakistan, Lahore, Pakistan
Posted Oct 25, 2026

Sales Recovery Manager

Naseeb Enterprise Inc, Karachi, Pakistan
Posted Oct 24, 2026
View All
I found a job on Rozee!