Regional Sales Manager

We are seeking a dynamic Regional Sales Head – South based in Karachi to lead and drive sales growth across the southern region. This role involves developing strategic business opportunities, managing key customer relationships, and promoting New Horizon’s enterprise solutions and services. The successful candidate will be responsible for achieving sales targets, expanding market presence, handling public-sector tenders, and ensuring customer satisfaction through close collaboration with technical, pre-sales, and implementation teams. Reporting directly to the COO, the Regional Sales Head will play a pivotal role in steering the sales team towards revenue and business growth objectives.

Key Responsibilities

- Develop and implement strategic sales plans aligned with organizational goals for the South region.
- Build and nurture relationships with key OEMs and technology partners to strengthen market positioning.
- Identify and pursue new business opportunities across various verticals including enterprise, commercial, banking, telecom, government, and education.
- Establish and maintain strategic partnerships with system integrators, resellers, consultants, and channel partners to broaden market coverage.
- Recognize cross-selling and upselling opportunities within OEM portfolios, covering compute, storage, networking, virtualization, cloud, and related infrastructure solutions.
- Lead, motivate, and manage the sales team to meet and exceed revenue, profitability, and growth targets.
- Understand customer business requirements and develop customized solutions to address their needs.
- Build and sustain strong relationships with key accounts, decision-makers, and stakeholders to ensure long-term engagement and loyalty.
- Identify customer challenges, present compelling solution value propositions, influence purchasing decisions, and close business deals.
- Lead public and private sector tender processes, including bid strategy development, commercial negotiations, and submission coordination.
- Develop strategic account plans aimed at maximizing revenue, customer retention, and market share.
- Drive upselling and cross-selling initiatives for products, solutions, and services within the existing customer base.
- Act as the primary escalation point for critical customer issues and oversee key customer relationships.
- Coordinate with pre-sales, technical, and implementation teams to ensure accurate proposals, timely delivery, and high customer satisfaction.
- Lead commercial negotiations, resolve disputes, and pursue mutually beneficial agreements.
- Negotiate pricing, contractual terms, and payment plans in line with company policies.
- Monitor sales pipelines, forecasts, market trends, and competitor activities to identify and capitalize on growth opportunities.
- Oversee customer collections, manage escalated payment issues, and handle complex recovery cases while maintaining positive relationships.
- Ensure effective coordination across internal departments, promptly resolve escalated concerns, and support timely issue resolution.
- Prepare periodic sales performance reports, business forecasts, and strategic updates for senior management.
- Ensure compliance with company policies, sales procedures, commercial terms, and governance requirements.

Required Qualifications

- Master’s Degree in Business, Marketing, or a related field.
- Proven experience in sales leadership, preferably within enterprise IT solutions or technology sectors.
- Strong understanding of sales processes, tender management, and customer relationship management.
- Demonstrated ability to lead and motivate sales teams to achieve targets.
- Excellent negotiation, communication, and interpersonal skills.
- Ability to develop strategic partnerships and manage complex sales cycles.

This role offers a challenging opportunity to contribute significantly to the growth and success of New Horizon’s sales operations in the South region. Candidates with a strategic mindset, strong leadership skills, and a passion for driving business growth are encouraged to apply.