Habib Telecom is a dynamic and expanding organization with diverse business interests, including hospitality and food services. The company is dedicated to providing exceptional customer experiences and fostering long-term relationships with guests and partners. With a strong focus on operational excellence, professional growth, and a collaborative work environment, Habib Telecom encourages its team members to contribute ideas, take ownership of their work, and develop alongside the company. The restaurant operations based in Lahore offer a vibrant and customer-centric workplace where employees can thrive.
Key Responsibilities
The Restaurant Manager will be responsible for overseeing the daily operations of the restaurant to ensure a seamless and high-quality guest experience. This includes supervising staff, managing work schedules, and monitoring service standards to maintain excellence in food and beverage presentation and safety. The manager will actively handle customer feedback, resolve issues promptly, and implement strategies to enhance customer satisfaction and operational efficiency. Additional duties involve coordinating inventory and supply management, supporting recruitment and training efforts, and collaborating with senior management on sales goals, cost control, and promotional activities. The role demands a hands-on leadership style, with the manager leading by example on the restaurant floor and fostering a respectful, inclusive team culture.
Required Qualifications
Candidates should demonstrate strong customer service skills, with the ability to effectively address guest concerns and encourage repeat business. Excellent communication skills are essential, including clear verbal interaction with guests and team members, as well as concise reporting to management. Experience in hiring, supervising, and training restaurant staff is required, along with the ability to provide performance feedback and manage shift schedules. Practical knowledge of food and beverage operations is necessary, covering menu familiarity, hygiene standards, and basic inventory control. Prior experience in restaurant or hospitality management, particularly in fast-paced or high-traffic environments, is highly valued. Strong organizational and problem-solving skills, attention to detail, and a focus on operational efficiency are critical. Candidates must also be willing to work flexible hours, including evenings, weekends, and holidays, to meet the demands of restaurant operations.
Preferred Qualifications and Benefits
A diploma or degree in hospitality management, business administration, or a related field is preferred, enhancing the candidate’s ability to manage complex operational challenges and lead teams effectively. While specific benefits are not detailed, the role offers the opportunity to work in a growing company that values professional development and a collaborative culture, providing a platform for career growth within the hospitality sector.
This position is full-time and based on-site in Lahore, offering a rewarding opportunity for a motivated individual to contribute to a reputable organization known for its commitment to quality and customer satisfaction.