We are seeking a Retail Sales Officer to join our client’s team. The ideal candidate will be responsible for managing showroom walk-in customers by understanding their needs, recommending appropriate products, and converting inquiries into successful sales. This role requires a customer-focused approach to ensure a positive buying experience while meeting assigned sales targets.
Key Responsibilities:
- Attend to walk-in customers promptly and understand their specific requirements.
- Present suitable products by explaining features, benefits, and pricing clearly.
- Convert customer inquiries into sales and consistently achieve or exceed sales targets.
- Follow up with potential customers to close pending sales opportunities effectively.
- Maintain accurate and up-to-date records of customer interactions, inquiries, and sales transactions.
- Ensure a positive and professional customer experience throughout the sales process.
- Handle customer inquiries with patience and professionalism.
- Identify opportunities for upselling and cross-selling additional products to maximize sales.
Required Qualifications:
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 1 to 2 years of experience in sales, preferably in a retail or customer-facing environment.
- Strong customer service and interpersonal skills with the ability to understand and address customer needs effectively.
- Excellent communication, negotiation, and closing skills to drive sales performance.
Preferred Qualifications and Benefits:
- Prior experience specifically in retail sales or handling walk-in customers will be an advantage.
- Competitive monthly salary ranging from Rs 70,000 to Rs 80,000.
- This position requires working in person at the designated showroom location.
This role offers an excellent opportunity for a motivated sales professional to grow within a dynamic retail environment while contributing to the company’s success through outstanding customer service and sales expertise.