Role Readiness Specialist (Onboarding)

Motive is a leading provider of innovative tools designed to empower those managing physical operations by enhancing safety, productivity, and profitability. Our platform uniquely integrates safety, operations, and finance teams, enabling seamless management of drivers, vehicles, equipment, and fleet-related expenses within a single system. Leveraging advanced AI technology, Motive delivers comprehensive visibility and control while significantly reducing manual workloads through automation and simplification. We proudly serve nearly 100,000 customers across diverse industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

The Role Readiness Specialist plays a crucial role in supporting employee development by delivering engaging training sessions and guiding new team members through their onboarding journey. Reporting to the Sales Onboarding Program Manager, this position leads onboarding facilitation efforts by not only presenting training content but also responding to stakeholder needs and driving initiatives that keep the onboarding curriculum relevant and impactful. The ideal candidate will have experience contributing to or managing onboarding programs that effectively support new hires from offer acceptance through to achieving their initial sales quotas.

Key Responsibilities

- Deliver training primarily to entry and mid-level front-line Sales staff, ensuring they are well-prepared for their roles.
- Support multiple cohorts of new team members throughout their onboarding and ramp-up periods.
- Coach new hires on sales strategies and adherence to processes during their early on-the-job experience.
- Facilitate exercises and activities designed to enhance learning and retention.
- Develop and source enablement content, including structured slide decks, internal product one-pagers, videos (with voice-over or webinar-style presentations), eLearning modules, email templates, talking points/scripts, role plays, facilitator guides, and sales playbooks (excluding SOPs).
- Schedule and coordinate training sessions to align with onboarding timelines.
- Manage facilitator requests and collaborate with the Sales Onboarding Program Manager to strategize and implement new onboarding initiatives.

Required Qualifications

- Proven experience in delivering training or developing onboarding programs, preferably within a sales or customer-facing environment.
- Strong communication and presentation skills, with the ability to engage and motivate diverse groups.
- Ability to create varied training materials and adapt content to meet learner needs.
- Comfortable coaching and providing constructive feedback to new team members.
- Organized and capable of managing multiple onboarding classes simultaneously.
- Collaborative mindset with experience working alongside stakeholders to refine training programs.

Preferred Qualifications and Additional Information

- Experience working in or supporting sales onboarding programs that drive measurable results from hire to quota attainment.
- Familiarity with AI-driven platforms or technology-focused training is a plus.
- Commitment to fostering a diverse and inclusive workplace, aligned with Motive’s core values.
- Candidates must be authorized to access technologies controlled under U.S. Export Administration Regulations, as employees require access to Motive products and technology.
- For U.S.-based roles, some candidates may be required to sign a non-compete agreement, subject to applicable state laws and exemptions.
- Interviews and training sessions may take place in person at one of Motive’s global offices, depending on the role and location.

Motive is an equal opportunity employer that values diversity and inclusion, welcoming applicants from all backgrounds, experiences, and perspectives. We are committed to protecting candidate privacy and complying with relevant regulations throughout the hiring process.