Trans Global Services (TGS), a rapidly expanding Business Process Outsourcing (BPO) company based in Lahore, Pakistan, is seeking a skilled Sales Closer for its US Auto Warranty Campaign. TGS partners with international clients to deliver comprehensive business and customer support solutions across various industries. The company values professionalism, teamwork, and continuous improvement, offering employees a growth-oriented environment to develop their skills and build long-term careers. The Sales Closer will be responsible for managing qualified leads, presenting auto warranty plans, addressing customer concerns, overcoming objections, and closing sales efficiently. This role requires a strong background in US-based telesales and a consistent record of meeting or exceeding sales targets.
Key Responsibilities
- Handle qualified leads and convert them into successful sales.
- Present US Auto Warranty plans clearly, explaining their benefits to customers.
- Build strong rapport with customers to understand their needs.
- Professionally manage customer objections and apply effective closing techniques.
- Follow up with prospective customers as needed.
- Consistently achieve daily, weekly, and monthly sales targets.
- Maintain accurate records of customer interactions and sales activities.
- Adhere to campaign procedures, quality standards, and company policies.
- Collaborate with team members to ensure smooth campaign operations.
- Continuously enhance sales techniques, improve conversion rates, and boost overall performance.
Required Qualifications
- Minimum of 3 years proven experience as a Sales Closer.
- Prior experience in a US Auto Warranty campaign is highly preferred.
- Excellent spoken English and strong communication skills.
- Demonstrated ability in persuasion, negotiation, objection handling, and closing sales.
- Proven track record of consistently achieving or exceeding sales targets.
- Solid knowledge of telesales and customer handling techniques.
- Confident, self-motivated, and highly target-oriented.
- Ability to thrive in a fast-paced, performance-driven environment.
- Familiarity with CRM or sales management tools is preferred.
- Willingness to work the night shift from 8:00 PM to 5:00 AM.
Preferred Qualifications and Benefits
TGS offers a competitive salary package of up to PKR 100,000, with additional overtime pay and an attractive commission structure. Performance-based incentives are also provided to reward high achievers. Employees benefit from a professional and supportive work environment that encourages career growth and development. Female employees have access to a drop facility for added convenience. This role presents an excellent opportunity to work with international clients and gain valuable experience in a dynamic campaign setting.