Trans Global Services (TGS), a rapidly expanding Business Process Outsourcing (BPO) company based in Lahore, Pakistan, is seeking an experienced Sales Closer for its US Auto Warranty Campaign. TGS partners with international clients to deliver a variety of business and customer support solutions across multiple industries. The company values professionalism, continuous improvement, teamwork, and performance-driven growth, offering employees opportunities to develop their skills and build long-term careers in a supportive and growth-oriented environment.
The Sales Closer will be responsible for managing qualified leads, presenting US auto warranty plans, addressing customer concerns, overcoming objections, and closing sales efficiently. The ideal candidate will have a strong background in US-based telesales and a proven ability to consistently meet or exceed sales targets.
Key Responsibilities
- Handle qualified leads and convert them into successful sales.
- Present US Auto Warranty plans clearly, explaining their benefits to customers.
- Build strong rapport with customers and understand their specific needs.
- Manage customer objections professionally and apply effective closing techniques.
- Follow up with prospective customers as needed to secure sales.
- Consistently achieve daily, weekly, and monthly sales targets.
- Maintain accurate records of customer interactions and sales activities.
- Adhere to campaign procedures, quality standards, and company policies.
- Collaborate with team members to ensure smooth campaign operations.
- Continuously improve sales techniques, conversion rates, and overall performance.
Required Qualifications
- Minimum of 3 years proven experience as a Sales Closer.
- Strong background in US-based telesales with a consistent record of meeting or exceeding sales targets.
- Excellent spoken English and communication skills.
- Demonstrated skills in persuasion, negotiation, objection handling, and closing sales.
- Confident, self-motivated, and highly target-oriented.
- Ability to perform effectively in a fast-paced, performance-driven environment.
- Willingness to work night shifts from 8:00 PM to 5:00 AM.
Preferred Qualifications and Benefits
- Prior experience specifically in a US Auto Warranty campaign is highly desirable.
- Familiarity with CRM or sales management tools is an advantage.
- Competitive salary up to PKR 100,000 with separate overtime pay.
- Attractive commission structure and performance-based incentives.
- Professional and supportive work environment fostering career growth and development.
- Drop facility available for female employees.
- Opportunity to work with international clients and diverse campaigns.
This role offers a rewarding opportunity for sales professionals looking to advance their careers in a dynamic and supportive setting while contributing to a growing international campaign.