PRIME BPO is looking for a detail-oriented and confident Sales Closing Expert to join their team full-time on-site in Rawalpindi. This position operates during night shifts and is best suited for candidates with prior BPO experience who possess excellent communication skills and are motivated to develop a strong career within the BPO industry. The role offers a competitive salary package with uncapped performance-based bonuses and is based at Rania Mall, Saddar, Rawalpindi.
Key Responsibilities
- Verify sales made by closers on the MedAlert/Final Expense campaign to ensure accuracy and compliance with company standards.
- Professionally confirm client information and details related to devices or services.
- Ensure all required documentation and call recordings meet quality and compliance requirements.
- Identify any discrepancies or issues and escalate them appropriately.
- Maintain accurate and up-to-date records of verified sales transactions.
- Collaborate effectively with sales and quality assurance teams to streamline processes.
- Adhere strictly to company compliance policies and procedures.
- Achieve daily and weekly verification targets consistently.
- Be available to work overtime or attend additional training sessions for performance improvement or if targets are not met.
Required Qualifications
- At least 1 year of BPO experience as a verifier on any campaign is mandatory.
- Excellent command of English with strong verbal communication and active listening skills.
- High attention to detail with the ability to detect inconsistencies and errors.
- Professional demeanor with effective customer handling capabilities.
- Basic computer skills and familiarity with CRM systems.
- Willingness and ability to work night shifts.
- Regular students are not eligible to apply.
Preferred Qualifications and Benefits
- Uncapped bonus structure based on individual performance.
- A professional, growth-oriented work environment that supports career development.
- Opportunity to establish a long-term career in the BPO sector.
- Supportive management team and well-defined operational processes.
- Complimentary meals, coffee, and tea provided on-site.
- Training allowance to support skill enhancement.
- Annual paid leave ranging from 12 to 16 days.
- Medical benefits included as part of the employment package.
- Access to gym and salon memberships.
- Coverage under EOBI (Employees’ Old-Age Benefits Institution).
- Leave encashment policy available.
Walk-in interviews are encouraged and held Monday to Friday from 6:00 PM to 12:00 AM at the 4th Floor, Rania Mall, Bank Road, Saddar, Rawalpindi. Candidates can locate the office by searching “Prime BPO 6” on Google Maps. The monthly salary starts from Rs. 100,000 with additional performance incentives. If you are confident, detail-focused, and ready to grow in a professional night shift environment, PRIME BPO invites you to apply and join their team as a Junior Closer (SVC).