BioGen Lab is seeking a skilled Account Executive to join their team and drive sales of laboratory services within the U.S. diagnostics market. This full-time, on-site role requires working hours aligned with U.S. business time zones (5:30 PM – 2:30 AM PKST). The successful candidate will be responsible for acquiring new clients such as physician practices, clinics, telehealth groups, and healthcare organizations, while nurturing these relationships to achieve sustained growth. The role involves presenting BioGen’s comprehensive testing services, including chemistry, toxicology, genetic testing, and access to a nationwide reference lab network. The Account Executive will manage the entire sales process from initial outreach through to closing deals, leveraging strong consultative B2B sales skills combined with a solid understanding of clinical laboratory services and the healthcare revenue cycle.
Key Responsibilities
- Prospect and secure new business opportunities with U.S.-based physician practices, clinics, telehealth groups, and healthcare organizations.
- Manage the full sales cycle, including outbound outreach, discovery calls, needs assessments, proposal creation, pricing negotiation, and deal closure.
- Effectively present BioGen’s testing menu—covering chemistry, toxicology, genetic testing, and spinal fluid analysis—along with turnaround times, reference lab capabilities, and patient-centric policies.
- Serve as a trusted advisor to prospects, providing guidance on lab testing options, billing and insurance considerations, and turnaround expectations.
- Negotiate pricing and service agreements within company guidelines to maximize revenue and client satisfaction.
- Collaborate with lab operations, client services, and pathology teams to ensure smooth onboarding of new accounts.
- Maintain accurate and up-to-date records of client interactions, deal stages, and account information in the CRM system.
- Consistently meet or exceed monthly and quarterly targets for new business revenue and test volumes.
- Stay informed on diagnostic testing trends, competitor offerings, and regulatory compliance requirements such as CLIA and HIPAA.
Required Qualifications
- Bachelor’s degree in Healthcare Administration, Life Sciences, Medical Laboratory Sciences, Biology/Biotechnology, or a related field.
- 3 to 5 years of professional experience, including at least 2 years in laboratory, diagnostics, or healthcare sales.
- Proven track record selling into the U.S. healthcare or diagnostics market, including laboratory services, medical devices, revenue cycle management, or related healthcare solutions.
- Demonstrated ability to manage a full B2B sales cycle with strong skills in negotiation, objection handling, and closing.
- In-depth knowledge of clinical laboratory operations, including test menus, specimen collection logistics, turnaround times, and reference lab networks.
- Solid understanding of the healthcare revenue cycle, particularly insurance verification, billing, and claims processes related to lab testing.
- Excellent verbal and written communication skills in English, with a confident and consultative presence over phone and video for U.S.-based clients.
- Willingness and ability to work during U.S. business hours.
Preferred Qualifications and Additional Skills
- Established network of contacts among U.S. physicians, clinics, or telehealth providers.
- Experience selling specialty diagnostic services such as GLP-1, hormone replacement therapy (HRT), peptides, or similar offerings.
- Familiarity with clinical lab compliance standards including CLIA and HIPAA.
- Previous experience working at a diagnostic laboratory, revenue cycle management company, or healthcare business process outsourcing (BPO) firm.
- Bilingual or multilingual capabilities relevant to target markets.
- Sales certifications such as Sandler, Challenger, or SPIN Selling, or healthcare certifications like CPC or RCM, are advantageous.
This position is based on-site and offers the opportunity to work closely with a dynamic team focused on expanding BioGen Lab’s footprint in the U.S. diagnostics sector.