Sales Agent / Customer Service Representative (CSR)

We are looking for a motivated and confident Sales Agent / Customer Service Representative (CSR) to join our Sales & Customer Support team on a full-time basis. The ideal candidate will have strong communication skills and a professional attitude, capable of managing customer inquiries and driving sales effectively. This role requires engaging with customers via phone calls, promoting company products, and consistently meeting sales targets while maintaining excellent customer relationships.

Key Responsibilities
- Make and receive customer calls, providing accurate and timely information.
- Respond professionally to customer questions and inquiries.
- Follow up with potential customers and leads to nurture sales opportunities.
- Promote company products and services to prospective clients.
- Convert leads into successful sales through strong negotiation and objection-handling skills.
- Maintain detailed customer records within the CRM system.
- Resolve basic customer issues and handle objections effectively.
- Consistently achieve assigned sales and performance targets.
- Build and maintain professional relationships with customers.

Required Qualifications
- Minimum education of Matriculation or Intermediate level.
- Excellent command of English communication, both verbal and written.
- Confident and professional personality with strong interpersonal skills.
- Ability to handle customer calls and inquiries courteously and professionally.
- Strong sales aptitude, including negotiation and objection-handling capabilities.
- Basic computer literacy and familiarity with CRM software.
- Good listening skills combined with problem-solving abilities.
- Punctual, motivated, and eager to learn.
- Ability to work effectively independently and as part of a team under pressure.

Preferred Qualifications and Benefits
- Previous experience in sales, call center, telesales, or customer service is preferred but not mandatory. Fresh candidates with strong communication skills are encouraged to apply.
- Competitive salary package ranging from Rs. 20,000 to Rs. 50,000 per month.
- Performance-based commissions and bonuses to reward achievements.
- Comprehensive training and opportunities for career development.
- Professional and supportive working environment.
- Clear growth prospects within the organization.

The position is based at DHA Phase 8, Building 16R, 4th Floor, with an 8-hour workday requiring in-person attendance. This role offers an excellent opportunity for individuals seeking to build a career in sales and customer service within a dynamic, growth-oriented company. If you are driven, customer-focused, and ready to meet sales targets, we encourage you to apply.