Khyber Exports, a leading customs clearance and freight forwarding company based in Pakistan, offers comprehensive logistics solutions tailored to meet the needs of businesses and organizations. Specializing in customs clearance, freight forwarding, transportation, warehousing, and supply-chain support, the company places strong emphasis on regulatory compliance and timely delivery. By simplifying complex logistics processes, Khyber Exports helps clients maintain smooth and reliable supply chains, ensuring operational continuity and high customer satisfaction.
The Sales and Marketing Specialist role is a full-time, on-site position based in Islamabad. This role focuses on identifying new business opportunities, managing client relationships, and promoting the company’s logistics services to both existing and prospective customers. The specialist will engage in market research, prepare and deliver sales presentations, respond to client inquiries, and collaborate closely with operations teams to ensure services align with client expectations. Additionally, the role involves developing and executing marketing campaigns, maintaining sales pipelines, and preparing reports on sales activities and market trends. The specialist will also provide product and service training to clients or internal teams, participate in business development meetings, and support initiatives aimed at enhancing brand visibility and customer satisfaction.
Key Responsibilities
- Conduct thorough market research to identify new business opportunities and understand industry trends.
- Prepare and deliver compelling sales presentations tailored to client needs.
- Manage client inquiries promptly and maintain strong, long-term relationships.
- Coordinate with operations teams to ensure seamless service delivery aligned with client requirements.
- Develop and implement targeted marketing campaigns to promote logistics services.
- Maintain and update sales pipelines, tracking progress and forecasting sales outcomes.
- Prepare detailed reports on sales activities, client feedback, and market developments.
- Provide training sessions on products and services to clients and internal staff.
- Participate actively in business development meetings and contribute to strategic planning.
- Support brand-building initiatives to increase market presence and customer engagement.
Required Qualifications
- Excellent communication skills, both verbal and written, for effective interaction with clients and internal teams.
- Strong customer service abilities to handle inquiries, resolve issues, and foster positive client relationships.
- Proven sales skills, including lead generation, negotiation, and closing deals within a B2B environment.
- Experience in sales management and training, with the ability to support sales planning, performance tracking, and coaching.
- Basic understanding of logistics, freight forwarding, or supply-chain operations is highly advantageous.
- Ability to work on-site in Islamabad, manage multiple priorities, and thrive in a fast-paced environment.
- Proficiency in office software and CRM tools for managing sales activities and client data.
- Bachelor’s degree in Business, Marketing, Logistics, or a related field, or equivalent professional experience.
This position offers an opportunity to join a dynamic team committed to delivering professional logistics solutions and building lasting client partnerships. Candidates with a proactive approach and a passion for sales and marketing within the logistics sector will find this role rewarding and impactful.