Propstar Technologies is seeking a motivated and customer-focused Sales & Service Specialist to join our dynamic team. The ideal candidate will excel in client communication, possess a strong understanding of customer needs, and have the ability to transform conversations into positive experiences and business opportunities. This role combines sales, customer engagement, and service, requiring interaction with both prospective and existing customers to provide tailored solutions and support throughout their journey with the company.
Key Responsibilities
- Engage with prospective and existing customers through calls and various communication channels.
- Identify customer needs and recommend relevant products or services accordingly.
- Generate and follow up on potential sales opportunities to drive business growth.
- Handle customer inquiries and resolve concerns professionally and efficiently.
- Build and maintain strong, long-lasting customer relationships.
- Follow up with prospects and existing customers to ensure ongoing engagement and satisfaction.
- Maintain accurate records of customer interactions and sales activities for reporting and analysis.
- Coordinate with internal teams to ensure timely resolution of customer requirements.
- Consistently meet assigned sales and service objectives to contribute to company goals.
Required Qualifications
- Proven experience in Sales, Customer Service, Business Development, or a related field.
- Excellent verbal and written communication skills, with a confident and persuasive style.
- Strong customer handling and interpersonal skills to foster positive relationships.
- Good negotiation and problem-solving abilities to address customer needs effectively.
- Self-motivated and results-oriented with a proactive approach to work.
- Strong follow-up skills and the ability to build and maintain relationships over time.
- Ability to thrive in a fast-paced environment and manage multiple priorities efficiently.
Preferred Qualifications and Benefits
Propstar Technologies offers a competitive compensation package along with performance-based incentives to reward your contributions. You will be part of a professional and supportive work environment that encourages career growth and advancement. The company provides ongoing training and professional development opportunities to enhance your skills. Additionally, you will gain exposure to international clients and markets, broadening your experience and professional network.
Position Details
Location: Main Shahrah-e-Faisal, PECHS Block 6, Karachi
Shift: 7:00 PM – 4:00 AM
Working Days: Monday – Friday
This role is ideal for individuals who are passionate about sales and customer service and are looking to grow their career in a vibrant and challenging environment. If you are driven to deliver exceptional customer experiences and achieve sales targets, Propstar Technologies welcomes your application.