Sales Development Representative

We are seeking a motivated and results-oriented Sales Development Representative (SDR) to join our remote team, working U.S. business hours. In this role, you will proactively build a strong pipeline of qualified sales opportunities through outbound prospecting and personalized outreach. Your primary focus will be connecting with potential customers, understanding their needs, qualifying leads, and scheduling discovery calls for the sales team. The ideal candidate is confident in cold calling, persistent with follow-ups, resilient in handling rejection, and driven to meet outreach and conversion goals.

Key Responsibilities

Outbound Prospecting & Lead Generation
Identify and research potential leads that align with the company’s ideal customer profile. Maintain a consistent pipeline of prospective customers by reaching out through cold calls, emails, and other outreach channels. Personalize messages to address each prospect’s business context and potential needs.

Lead Qualification & Discovery
Engage with prospects to assess their needs, budget, decision-making authority, and overall fit. Use targeted questions to efficiently qualify or disqualify leads. Schedule discovery calls and hand off qualified opportunities to the sales team. Keep detailed notes on conversations, prospect needs, and next steps.

CRM & Pipeline Management
Accurately log outreach activities, call outcomes, prospect information, and pipeline updates in the CRM system. Manage follow-up sequences diligently to prevent opportunities from going cold. Ensure CRM records are organized and current, while monitoring outreach progress and maintaining visibility into lead status.

Sales Team Collaboration
Work closely with account executives and sales leadership to align on target audiences and outreach strategies. Share insights and feedback from prospect interactions to help refine messaging and improve conversion rates. Communicate pipeline status, challenges, and potential opportunities proactively.

Required Qualifications

Proven experience in sales development, business development, or outbound sales roles. Demonstrated success with cold calling, email outreach, and lead generation. Strong written and verbal communication skills in English. Familiarity with CRM platforms and sales outreach tools. Excellent listening and questioning abilities to identify prospect needs and qualify leads effectively. Professional handling of rejection while maintaining consistent outreach efforts. Strong organizational skills with reliable follow-through on prospecting and follow-up tasks. Ability to work independently, prioritize tasks, and consistently meet activity and performance targets.

Preferred Qualifications and Culture Fit

You view rejection as a learning opportunity and continuously improve your approach. You take full ownership of your outreach activities, pipeline, and performance metrics. You communicate proactively, flagging challenges early to avoid impact on results. You are consistent with follow-ups and maintain accurate CRM records without needing reminders. You thrive in a target-driven sales environment, demonstrating motivation, resilience, and persistence.

A typical day involves reviewing active prospects and prioritizing outreach efforts. You will make cold calls, send personalized emails, research new leads, and follow up with prospects. Your responsibilities include qualifying potential customers, booking discovery calls for account executives, and updating the CRM with conversation outcomes and next steps. Collaboration with the sales team to share feedback and enhance outreach strategies is also a key part of the role.

The interview process includes an AI screening, a client interview, and an offer stage.