Sales Development Representative

We are seeking a motivated and results-oriented Sales Development Representative (SDR) to join our team on a full-time, remote basis, working U.S. business hours. In this role, you will be responsible for generating a strong pipeline of qualified sales opportunities through outbound prospecting and personalized outreach. Your primary focus will be connecting with potential customers, understanding their needs, qualifying leads, and scheduling discovery calls for the sales team. The ideal candidate thrives in cold calling, follows up consistently, handles rejection professionally, and is driven to meet outreach and conversion targets.

Key Responsibilities

- Outbound Prospecting & Lead Generation: Identify and research potential leads that align with the company’s ideal customer profile. Build and maintain a consistent pipeline by reaching out through cold calls, emails, and other channels. Personalize outreach messages based on each prospect’s business and needs.

- Lead Qualification & Discovery: Engage prospects to assess their needs, budget, decision-making authority, and overall fit. Ask targeted questions to efficiently qualify or disqualify leads. Schedule discovery calls and hand off qualified opportunities to the sales team. Maintain detailed notes on conversations, needs, and next steps.

- CRM & Pipeline Management: Accurately log outreach activities, call outcomes, prospect details, and pipeline updates in the CRM system. Manage follow-up sequences to prevent opportunities from going cold. Keep CRM records organized and current, while monitoring outreach progress and lead status.

- Sales Team Collaboration: Work closely with account executives and sales leadership to align on target audiences and outreach strategies. Share feedback from prospect interactions to refine messaging and improve conversion rates. Proactively communicate pipeline progress, challenges, and potential opportunities.

Required Qualifications

- Proven experience in sales development, business development, or outbound sales roles.
- Hands-on experience with cold calling, email outreach, and lead generation.
- Strong written and verbal communication skills in English.
- Familiarity with CRM platforms and sales outreach tools.
- Excellent listening and questioning abilities to identify prospect needs and qualify leads.
- Professional approach to handling rejection while maintaining consistent outreach.
- Strong organizational skills with reliable follow-through on prospecting and follow-up tasks.
- Ability to work independently, manage priorities, and meet activity and performance targets.

Preferred Qualifications and Culture Fit

- You view rejection as an opportunity to learn and improve your approach.
- You take ownership of your outreach activities, pipeline, and performance metrics.
- You communicate proactively and raise challenges before they impact results.
- You maintain consistent follow-ups and accurate CRM records without needing reminders.
- You are motivated, resilient, and comfortable working in a target-driven sales environment.

A typical day involves reviewing active prospects and prioritizing outreach efforts. You will make cold calls, send personalized emails, research new leads, and follow up with prospects. Qualifying potential customers and booking discovery calls for account executives are key tasks, alongside updating the CRM with conversation outcomes and next steps. Collaboration with the sales team to share feedback and improve outreach strategies is also essential.

Interview Process

1. AI Screening
2. Client Interview
3. Offer Stage

This role offers the opportunity to work remotely within a dynamic sales environment focused on growth and continuous improvement.