Sales Development Representative

We are seeking a proactive and motivated Sales Development Representative (SDR) to join our remote team on a full-time basis, working U.S. business hours. In this role, you will be responsible for generating qualified leads and building a strong sales pipeline through targeted outbound prospecting. Your primary focus will be engaging potential clients, conducting initial discovery conversations, assessing their needs, and connecting qualified prospects with the sales team. The ideal candidate communicates confidently, takes ownership of outreach targets, and continuously refines their approach based on prospect feedback and performance data. You should be comfortable working independently in a remote environment while collaborating effectively with the broader sales team to achieve results.

Key Responsibilities

Outbound Prospecting & Lead Generation
Identify and research potential clients that align with the company’s target customer profile. Initiate contact through outbound channels such as cold calls, personalized emails, and other relevant platforms. Build and maintain a consistent pipeline of qualified leads by personalizing outreach to increase engagement and generate meaningful sales conversations.

Lead Qualification & Discovery
Conduct initial discovery calls to understand prospects’ needs, challenges, and business objectives. Assess the fit and readiness of prospects to advance in the sales process by asking relevant qualification questions. Document key findings and next steps to ensure effective follow-up.

Pipeline & CRM Management
Maintain accurate and up-to-date records of all prospect interactions, outreach activities, and pipeline progress. Track follow-ups to ensure timely communication with prospects. Utilize CRM tools and outreach platforms to organize daily activities and monitor lead status, keeping records clear and accessible for the sales team.

Sales Team Collaboration
Work closely with account executives and senior sales members to hand off qualified opportunities smoothly. Provide detailed notes and context to support seamless transitions between sales stages. Align outreach messaging with the broader sales strategy and share insights from prospect conversations to improve lead quality and engagement.

Outreach Optimization & Research
Test and refine email sequences, call scripts, and messaging based on response data. Monitor outreach performance to identify opportunities for improving conversion rates. Research new prospect segments and gather insights to support lead generation efforts. Adapt outreach strategies based on prospect behavior, feedback, and team guidance.

Required Qualifications

- Proven experience in sales development, business development, lead generation, or a similar outbound-facing role.
- Strong written and verbal communication skills in English.
- Experience with outbound prospecting, lead qualification, and follow-ups.
- Familiarity with CRM systems and sales outreach platforms.
- Excellent organizational skills and attention to detail.
- Ability to manage daily outreach activities independently while balancing volume and quality.
- Resilience in handling rejection and adapting approaches based on feedback.
- Comfortable working remotely and collaborating with a distributed sales team.

Preferred Qualifications and Culture Fit

- Takes full ownership of outreach targets and follows through without constant supervision.
- Communicates proactively, keeping the team informed about pipeline progress and potential challenges.
- Demonstrates curiosity about prospects and customizes messaging to their needs rather than relying on a fixed script.
- Views rejection as an opportunity to learn and improve.
- Maintains organization, consistency, and a strong focus on generating quality opportunities.

A typical day involves reviewing your pipeline, prioritizing high-potential prospects, conducting outbound outreach via calls and personalized emails, qualifying leads, and advancing promising conversations. You will coordinate with the sales team to hand off qualified opportunities, update CRM records, review outreach performance, and refine messaging while researching new prospect segments to enhance future outreach.

Interview Process
The selection process includes an AI screening, followed by a client interview, and concludes with the offer stage.