Sales Development Representative

We are seeking a confident and target-driven Sales Development Representative (SDR) with expertise in cold calling to join our IT services team. The successful candidate will be responsible for reaching out to potential clients, introducing our IT solutions, identifying their business needs, and generating qualified leads and appointments to support the sales team. This role requires excellent communication skills, persistence, and the ability to engage with decision-makers effectively.

Key Responsibilities
- Make outbound calls to prospective clients, including business owners, agency founders, and senior decision-makers.
- Present the company’s IT services clearly while understanding the client’s business and technology requirements.
- Generate qualified leads and schedule appointments for the sales team to follow up.
- Follow provided calling scripts, adapting naturally to different conversations to maintain engagement.
- Handle objections and rejection professionally, maintaining a positive and persistent attitude.
- Conduct timely follow-ups with prospects through calls and other outreach channels.
- Accurately record all calls, leads, follow-ups, and outcomes in the CRM system.
- Consistently meet weekly and monthly targets related to call volume, qualified leads, and appointments.
- Research prospects beforehand to identify relevant opportunities and tailor conversations accordingly.
- Collaborate with the sales team by providing detailed information about qualified prospects.
- Represent the company professionally and positively during all client interactions.

Required Qualifications
- Strong spoken English with clear, confident, and professional communication skills.
- Previous experience in cold calling, telesales, lead generation, or appointment setting.
- Comfortable engaging with business owners, founders, and senior decision-makers.
- Ability to handle rejection and objections while staying motivated and consistent.
- Target-oriented mindset with strong follow-up and persuasion skills.
- Basic familiarity with CRM tools, lead management systems, or calling/dialer software.
- Self-motivated, proactive, and able to work independently.
- Excellent listening and interpersonal skills.

Preferred Qualifications and Benefits
- Experience in selling or promoting IT services, software, digital solutions, or B2B services is a plus.
- Competitive salary ranging from Rs50,000 to Rs100,000 per month, with performance-based incentives and commission.
- Comprehensive training and guidance on company services, CRM usage, and sales processes.
- Opportunity to work with international clients, expanding professional exposure.
- Clear growth opportunities within the sales and business development team.
- A professional and collaborative work environment that supports career development.
- Work location is hybrid remote based in Lahore, offering flexibility.

This role is ideal for someone driven by targets and eager to develop their career in IT sales within a dynamic and supportive team.