Huzzle connects top-tier B2B sales professionals with leading companies across the UK, US, Canada, Europe, and Australia. Our clients range from startups to established digital agencies and tech platforms in sectors such as SaaS, MarTech, FinTech, and EdTech. We specialize in placing talented salespeople into full-time remote roles where they join client teams directly and receive ongoing support from Huzzle.
Our client is a well-established property management and estate agency based in Manchester, with over 20 years of experience serving both residential and commercial markets. Managing a diverse portfolio of more than 800 properties—including luxury apartments, student housing, and commercial lettings—they focus on delivering high yields for landlords and quality living spaces for tenants. The company prides itself on a bespoke, results-driven approach that combines deep local market knowledge with a commitment to service excellence. This role offers the chance to join a stable yet innovative firm that is a key player in the North West’s competitive real estate sector.
As the first point of contact for this thriving agency, you will play a vital role in expanding their residential and commercial property portfolios. This position goes beyond answering calls; you will be the driving force behind the sales pipeline by qualifying high-intent leads, managing enquiries from major property portals, and ensuring every prospective buyer, seller, landlord, and tenant receives exceptional service from their initial interaction.
Key Responsibilities
- Serve as the professional first point of contact for all inbound calls and digital enquiries.
- Manage and respond promptly to listing leads from Rightmove, Zoopla, OnTheMarket, and SpareRoom.
- Qualify prospects thoroughly to assess their needs and urgency before scheduling viewings, valuations, or consultations.
- Oversee the team’s Google Calendar, ensuring all appointments are accurately booked.
- Maintain a well-organized CRM system, categorizing leads into Hot, Warm, and Cold segments.
- Proactively follow up on unconverted opportunities and re-engage dormant leads within the database.
- Support email and SMS nurturing campaigns to keep the brand visible to property investors and professionals.
- Monitor and report on pipeline performance to guarantee no enquiries are missed.
Required Qualifications
- Demonstrated experience in lead qualification and appointment setting.
- Previous work experience within the real estate or property sector.
- Excellent English communication skills with a confident and professional phone manner.
- High proficiency in CRM management and accurate data entry.
- Expert knowledge of Google Workspace (Calendar, Drive, Docs) and Microsoft Office applications.
- Strong organizational skills with the ability to independently handle a high volume of enquiries.
- A proactive approach to follow-up and meticulous attention to detail.
Preferred Qualifications and Benefits
- Familiarity with the Manchester property market is advantageous.
- Experience managing multi-channel lead generation, including phone, email, and property portals.
- Background in customer service or front-desk roles within fast-paced environments is a plus.
- This is a fully remote position operating on GMT hours (9:00 AM – 5:00 PM).
- The company promotes a performance-driven culture with clear KPIs and opportunities for career advancement.
This role is offered on a full-time basis as an independent contractor, providing an excellent opportunity to contribute to a respected property firm while working remotely.