Sales Executive / Customer Service Representative (CSR) – Real Estate
Company: [Company Name]
Location: [Location]
Job Type: Full-time
Experience: 1–2 years preferred; fresh candidates with strong communication skills are welcome
We are seeking a motivated and energetic Sales Executive / Customer Service Representative to join our real estate team. The role involves generating property leads, engaging with clients, arranging property visits, and supporting the sales process from initial inquiry through to closing. The ideal candidate will be proactive in following up with potential buyers and investors while maintaining excellent customer service throughout.
Key Responsibilities
- Generate and follow up on leads using calls, WhatsApp, social media, and other communication channels.
- Understand clients’ property needs, preferences, and budget constraints.
- Present and promote available residential and commercial properties effectively.
- Arrange and conduct property viewings for prospective clients.
- Maintain consistent follow-up with leads and potential buyers to nurture interest.
- Build and sustain strong client relationships to encourage repeat business and referrals.
- Negotiate terms with clients and assist in closing property deals successfully.
- Provide accurate and up-to-date information on property prices, payment plans, locations, and available units.
- Keep detailed records of leads, client interactions, property viewings, and sales activities.
- Coordinate with sales and management teams to ensure smooth transaction processes.
- Meet or exceed monthly sales and lead conversion targets.
- Deliver excellent customer service before, during, and after the sale.
Required Qualifications
- Excellent communication and interpersonal skills, both verbal and written.
- Confident and professional communication over phone and WhatsApp.
- Strong sales, negotiation, and follow-up abilities.
- Genuine interest in real estate and property sales.
- Basic computer proficiency, including MS Office applications.
- Ability to work effectively under sales targets and deadlines.
Preferred Qualifications and Benefits
- Previous experience in real estate, sales, telemarketing, or customer service is preferred but not mandatory.
- Fresh candidates with a strong willingness to learn and good communication skills are encouraged to apply.
- Competitive basic salary with attractive commission and performance-based incentives.
- Comprehensive training and opportunities for professional development.
- Clear career growth prospects within the real estate industry.
- Supportive and professional working environment.
- Performance bonuses and rewards to recognize achievements.
The ideal candidate is confident, target-oriented, presentable, proactive, and customer-focused, with the ability to build strong relationships and convert inquiries into successful property sales.
Pay Range: Rs35,000.64 - Rs50,000.00 per month
Work Location: In person
Interested candidates are encouraged to apply through the designated job portal with their updated CV.