Sales Follow-up Specialist

CrecenTech Systems Private Limited

Lahore , Pakistan

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Posted 4 days ago 1 views Report Job

CrecenTech Systems Pvt. Ltd. is looking for a proactive, organized, and detail-oriented Sales Follow-Up Executive to enhance the sales process by maintaining consistent communication with leads and customers. This role involves coordinating timely follow-ups and ensuring smooth progression of opportunities through the sales pipeline. The ideal candidate will have strong communication and interpersonal skills, the ability to manage multiple leads simultaneously, maintain accurate CRM records, and contribute effectively to converting prospects into customers through diligent follow-up and coordination.

Key Responsibilities

- Conduct timely follow-ups with outbound sales leads using cold calling, email, WhatsApp, and other approved communication channels.
- Maintain regular communication with prospective and existing customers to build stronger relationships and support lead conversion.
- Schedule appointments, product demonstrations, and meetings for the Sales team.
- Keep lead and customer information accurate and up-to-date within the CRM system.
- Collaborate with Sales team members to ensure effective lead management and timely communication.
- Follow up on quotations, proposals, and pending customer decisions to move deals forward.
- Understand customer requirements and relay relevant information to the appropriate departments.
- Maintain daily records of calls, follow-ups, customer interactions, and sales progress.
- Prepare and submit daily, weekly, and monthly follow-up reports.
- Handle customer inquiries professionally and escalate concerns when necessary.
- Support the achievement of individual and team sales targets.
- Stay updated on the company’s products, services, and relevant market developments.

Required Qualifications

- Bachelor’s degree in Business Administration, Marketing, Sales, or a related field, or equivalent relevant experience.
- 1 to 3 years of experience in sales, customer service, business development, telesales, lead generation, or a similar role.
- Excellent verbal and written communication skills.
- Strong interpersonal and customer-handling abilities.
- Proficiency in Microsoft Office applications, especially Excel, Word, and Outlook.
- Experience with CRM software is preferred.
- Strong organizational and time-management skills.
- Ability to manage multiple follow-ups and priorities effectively.
- Detail-oriented, professional, customer-focused, and results-driven mindset.

Preferred Skills and Benefits

Preferred skills include lead nurturing and follow-up, cold calling, customer communication, customer relationship management, sales coordination, negotiation and objection handling, time management, CRM management with data accuracy, reporting and documentation, problem-solving, and team collaboration.

CrecenTech offers competitive compensation ranging from Rs65,000 to Rs120,000 per month, along with performance-based incentives. The company provides professional training and development opportunities within a supportive and collaborative work environment. Employees can expect career growth prospects within the Sales Department, paid leave, and applicable company benefits.

Additional Details

- Education: Bachelor’s degree (required)
- Experience: Minimum 2 years in sales follow-ups (required)
- Language: Fluent English (required)
- Location: Lahore (required)
- Work Arrangement: In-person

This role is ideal for candidates who are motivated by results, enjoy engaging with customers, and thrive in a dynamic sales environment.