TripGuide Travel & Tours, a leading travel organization based in Pakistan, specializes in providing comprehensive travel solutions to clients around the globe. By partnering with airlines, hotels, resorts, and transportation providers, the company ensures seamless, one-window services for both domestic and international travelers. The Sales Manager role is a full-time, on-site position located in Karachi, responsible for driving sales performance and leading the sales team to meet and exceed company targets.
Key Responsibilities
- Take full ownership of achieving the company’s monthly sales targets across various travel services including Umrah, Hajj, tours, tickets, and visa sales.
- Manage, motivate, and guide the sales team to meet individual and collective goals, fostering a high-performance culture.
- Monitor CRM activities such as leads, follow-ups, conversions, and lost opportunities to maximize booking rates and revenue generation.
- Review daily and weekly sales performance reports, identifying gaps and implementing corrective measures promptly.
- Provide coaching and support to the team in customer engagement, negotiation, follow-up, and closing sales effectively.
- Develop and execute sales strategies aimed at expanding market share and increasing revenue streams.
- Maintain a robust sales pipeline, ensuring no potential leads are overlooked or lost unnecessarily.
- Collaborate closely with Operations and other departments to ensure smooth customer handling and service delivery.
- Prepare and submit regular sales performance reports and updates on target achievement to senior management.
Required Qualifications
- Proven sales leadership experience, including team management, target setting, coaching, and performance monitoring.
- Strong business development skills with a track record of building and maintaining long-term client relationships.
- Excellent communication, negotiation, and presentation abilities to engage effectively with clients, partners, and internal stakeholders.
- Analytical mindset with strong organizational skills for accurate forecasting, reporting, pipeline management, and CRM utilization.
- Experience in the travel, tourism, hospitality, or related service industries is highly advantageous.
- Bachelor’s degree in Business, Marketing, or a related field.
- Proficiency in office productivity tools and sales software, along with comfort using digital channels and online booking platforms.
- Ability to work on-site in Karachi, manage multiple priorities, and thrive in a fast-paced, customer-centric environment.
This role offers an exciting opportunity to lead sales efforts within a dynamic travel company, contributing directly to business growth and customer satisfaction. Candidates who are driven, organized, and passionate about the travel industry will find this position rewarding and challenging.