We are expanding our team and seeking a motivated individual who excels in customer interaction and organization. This role is designed to leverage your strengths, whether you are people-oriented, detail-focused, or both. You will play a crucial part in supporting customers while ensuring daily operations run smoothly.
Key Responsibilities
- Identify potential customers and promptly follow up on new inquiries to generate interest.
- Clearly explain our products and services, address customer questions, and convert interest into sales or bookings.
- Manage team schedules, monitor availability, and coordinate assignments effectively.
- Keep customers informed about updates, handle any changes or service-related issues with professionalism.
- Build and maintain strong relationships with customers, partners, and local communities to foster loyalty and trust.
- Support targeted outreach initiatives and contribute actively to achieving sales targets.
- Accurately record leads and follow-ups in the customer relationship management (CRM) system.
- Assist with staff onboarding and training to ensure smooth integration of new team members.
Required Qualifications
- A minimum of a Bachelor’s degree (BA or BS) is essential.
- Clear and effective communication skills in Urdu, particularly over the phone.
- Demonstrated reliability, strong organizational skills, and a proactive willingness to learn and adapt.
Preferred Qualifications and Benefits
- Previous experience in sales, customer service, or operational roles is highly desirable.
- Candidates based in Lahore will be given preference due to the nature of the role.
This position offers an opportunity to grow within a dynamic team environment where your contributions directly impact customer satisfaction and business success. If you are organized, personable, and eager to develop your skills, we encourage you to apply and become part of our expanding team.