Sales Operations Officer

Based in the Islamabad Zonal Sales Office, this full-time role supports the Regional Sales Management team by ensuring smooth communication between the sales force, other departments, distributors, and customers. The position focuses on timely reporting, order processing, payment coordination, and claims management to help achieve sales targets and maintain operational efficiency.

Key Responsibilities:
- Collect and plan orders promptly while coordinating payments from all regions and distributors in alignment with business objectives.
- Prepare and maintain timely sales reports and analyses, including sales history for the relevant regions, zones, and distributors.
- Conduct monthly reconciliation of sales data with regional and zonal reports to ensure accuracy.
- Coordinate effectively with all regions and distributors for the timely submission, settlement, and clearance of claims in accordance with standard operating procedures.
- Circulate the Trade Terms and Sales (TTS) budget and trade promotions to the sales team on time; compile TTS spending data, evaluate it, and report findings.
- Assist the sales team with sales analysis, including Regional Sales Forecasts (RSF), sales volume shares, and bottom-up reporting as required by the business.
- Ensure compliance with all company principles and policies.
- Drive continuous improvement initiatives using the Nestlé Continuous Excellence (NCE) methodology.

Required Qualifications:
- Bachelor’s or Master’s degree in Sales, Marketing, or a related business field.
- 1-2 years of relevant experience in Sales Operations.
- Strong understanding of business dynamics and sales processes.
- Ability to comprehend various sales functions, including Customer Care and Sales Distribution (CCSD), customer management, and field sales.
- Proficient in Microsoft Office applications, particularly Excel and PowerPoint.

This role offers an excellent opportunity for candidates looking to develop their career in sales operations within a dynamic and structured environment. The successful candidate will be part of a team committed to operational excellence and continuous improvement, contributing directly to the achievement of sales objectives and organizational growth.