Sales Pro Executive

Prime BPO & Telecommunications (Headquarters)

Islamabad , Pakistan

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Posted 5 days ago 5 views Report Job

Prime BPO, a rapidly expanding business process outsourcing company, is seeking Sales Pro Executives for its newly opened Prime X branch in Bahria Enclave, Islamabad. This full-time, onsite role involves handling inbound sales calls from US customers during the night shift (7:00 PM to 5:00 AM). Successful candidates will engage with customers to understand their needs, present products and services clearly, address objections, and close sales while maintaining high standards of customer service and compliance. This position offers an excellent opportunity for fresh graduates and experienced sales professionals to develop their skills and grow within a supportive and professional environment.

Key Responsibilities
- Manage inbound calls from US consumers with professionalism and courtesy.
- Identify customer needs through active listening and effective questioning.
- Present products, pricing, terms, and benefits clearly and accurately.
- Respond to customer inquiries and handle objections confidently.
- Close sales efficiently while guiding customers through the entire sales process.
- Communicate pricing details, recurring charges, cancellation policies, and other terms transparently.
- Process payments securely using approved systems only.
- Maintain accurate records of customer interactions, sales data, and notes in the CRM system.
- Adhere strictly to approved scripts, campaign guidelines, quality standards, and compliance protocols.
- Meet or exceed assigned sales, conversion, revenue, quality, and productivity targets.
- Participate actively in sales coaching, product training, role-plays, and quality assurance sessions.
- Escalate customer complaints, payment issues, suspected fraud, or technical problems as needed.
- Uphold customer confidentiality and professional conduct at all times.

Required Qualifications
- Bachelor’s degree is mandatory.
- Candidates must be 22 years or older.
- Excellent spoken English with clear, confident communication skills.
- Strong interpersonal skills, including active listening, objection handling, persuasion, and closing abilities.
- Ability to work effectively in a target-driven environment.
- Comfortable using CRM systems, sales scripts, call recordings, and meeting performance metrics.
- Willingness to work onsite in Bahria Enclave, Islamabad during the US-aligned night shift.
- Fresh graduates with excellent English communication skills are encouraged to apply.
- Candidates should be prepared for an English assessment, sales role-play, and interview process.

Preferred Qualifications and Benefits
- Previous experience in US telesales, inbound sales, or call center roles is advantageous.
- Prime BPO offers a professional work environment with opportunities for career growth and development.
- Benefits include medical coverage, provided meals, paid time off (PTO), annual company trips, and ongoing professional training and sales coaching.
- The company fosters a supportive and professional atmosphere, encouraging both male and female candidates to apply.

This role is ideal for confident, energetic communicators who are fluent in English and motivated by sales targets. Whether you are a fresh graduate starting your career or an experienced telesales professional seeking a new challenge, this position provides a valuable platform to build your career in US inbound sales.

Join Prime BPO at its 7th branch, Prime X in Bahria Enclave, Islamabad, and take the next step in your sales career. The position requires working onsite during night shifts aligned with US time zones.