Sales & Service Engineer – Blood Gas Analyzer
The Sales & Service Engineer will be responsible for driving sales, installation, technical support, maintenance, and after-sales service of Blood Gas Analyzers. This role requires building and maintaining strong customer relationships, meeting sales targets, and ensuring prompt resolution of any technical issues. The engineer will work closely with healthcare professionals, hospitals, and laboratories to deliver exceptional service and support.
Key Responsibilities
- Achieve assigned sales targets and identify new business opportunities to expand market presence.
- Conduct product demonstrations and presentations to effectively communicate the features and benefits of Blood Gas Analyzers.
- Install, commission, and provide comprehensive user training to ensure proper operation of the analyzers.
- Perform preventive and corrective maintenance, diagnosing and troubleshooting technical problems efficiently.
- Deliver timely after-sales support, addressing and resolving customer complaints to maintain satisfaction.
- Maintain accurate service records and prepare regular sales and service reports for management review.
- Develop and nurture strong relationships with hospitals, laboratories, and healthcare professionals to foster trust and repeat business.
- Travel to customer sites for sales visits, installations, and service calls as required.
Required Qualifications
- Bachelor’s degree in Biomedical Engineering, Electrical Engineering, Electronics Engineering, or a related technical field.
- 2 to 4 years of experience in sales and service of diagnostic or laboratory equipment.
- Strong technical troubleshooting abilities combined with excellent communication and customer service skills.
Preferred Qualifications
- Prior experience working specifically with Blood Gas Analyzers is highly desirable.
This role offers the opportunity to work in a dynamic healthcare environment, contributing to critical diagnostic solutions while developing technical expertise and customer relationship management skills.